Various Models to Evaluate Quality in the Service Industry
Year of publication: |
2020
|
---|---|
Authors: | Sankar, Jeganathan Gomathi ; Valan, Peter ; Siranjeevi, M. S. |
Published in: |
Digital transformation and innovative services for business and learning. - Hershey, PA : Business Science Reference, ISBN 978-1-79985-175-2. - 2020, p. 181-194
|
Subject: | Dienstleistungssektor | Service industry | Qualitätsmanagement | Quality management |
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