Warranty fraud management : reducing fraud and other excess costs in warranty and service operations
Year of publication: |
[2016]
|
---|---|
Authors: | Kurvinen, Matti ; Töyrylä, Ilkka ; Murthy, D. N. P. |
Publisher: |
Hoboken, New Jersey : Wiley |
Subject: | Garantie | Warranty | Betrug | Fraud | Kundenservice | Customer service |
Description of contents: | Table of Contents [gbv.de] |
Extent: | xxvi, 373 Seiten Illustrationen |
---|---|
Series: | |
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Includes bibliographical references and index |
ISBN: | 978-1-119-22388-7 ; 978-1-119-23970-3 ; 978-1-119-23974-1 |
Source: | ECONIS - Online Catalogue of the ZBW |
-
Warranty fraud management : reducing fraud and other excess costs in warranty and service operations
Kurvinen, Matti, (2016)
-
Mitigating administrative fraud in warranty service for remanufactured products
Pandit, Aditya, (2022)
-
Planning product design refreshes with service contract and competition considerations
Laksana, Kamonkan, (2010)
- More ...
-
Warranty fraud management : reducing fraud and other excess costs in warranty and service operations
Kurvinen, Matti, (2016)
-
Product warranty logistics: Issues and challenges
Murthy, D. N. P., (2004)
-
Warranty servicing with imperfect repair
Yun, W. Y., (2008)
- More ...