Website stickiness : role of customer value, satisfaction, trust and habit
Year of publication: |
2021
|
---|---|
Authors: | Goyal, Terjani ; Dutta, Kirti |
Published in: |
International journal of technology marketing : IJTMkt. - Olney, Bucks : Inderscience Enterprises, ISSN 1741-8798, ZDB-ID 2421416-4. - Vol. 15.2021, 4, p. 426-447
|
Subject: | functional value | epistemic value | website stickiness | customer satisfaction | trust | habit | Website | Kundenzufriedenheit | Customer satisfaction | Vertrauen | Confidence | Kundenwert | Customer value | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing |
-
How can social networking sites help build customer loyalty? : an empirical investigation
Chang, Chun-Ming, (2016)
-
Perceived value, reputation, trust, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio, (2015)
-
Modelling customer advocacy : a PLS path modeling approach
Roy, Sanjit, (2015)
- More ...
-
Dutta, Kirti, (2021)
-
Attributes affecting the growth of online banking : a consumer perspective
Dutta, Kirti, (2008)
-
Foreign direct investment in the Indian real estate sector : problems and prospects
Umashankar, Venkatesh, (2008)
- More ...