Wertschöpfungsanker SERVICE : Kognitive Systeme rollen den Markt auf
Year of publication: |
2017
|
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Authors: | Piwinger, Götz |
Published in: |
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten. - Baden-Baden : Nomos, ISBN 3-8487-4357-4. - 2017, p. 97-108
|
Subject: | Kundenservice | Customer service | Industrie 4.0 | Industry 4.0 | Kognition | Cognition | Lernende Organisation | Learning organization | Virtuelle Realität | Virtual reality | Betriebliche Wertschöpfung | Value creation |
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