What affects the promoting intention of mobile banking services? : insights from mining consumer reviews
Year of publication: |
2024
|
---|---|
Authors: | Basu, Bibaswan ; Sebastian, M. P. ; Kar, Arpan Kumar |
Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 77.2024, Art.-No. 103695, p. 1-16
|
Subject: | Big data analytics | Electronic banking | Expectation disconfirmation theory | Mobile banking | Technology adoption | Technology promoting intention | Konsumentenverhalten | Consumer behaviour | Electronic Banking | Digitalisierung | Digitization | Data Mining | Data mining | Innovationsakzeptanz | Innovation adoption | Innovationsdiffusion | Innovation diffusion |
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