What Do Excellent Service Promoters Do Differently?
| Year of publication: |
2001
|
|---|---|
| Authors: | Fam, Kim Shyan ; Merrilees, Bill |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 21.2001, 4, p. 1-16
|