What providers say about establishing the outsourcing arrangement
Year of publication: |
2012
|
---|---|
Authors: | Lacity, Mary Cecelia ; Willcocks, Leslie |
Published in: |
Advanced outsourcing practice : rethinking ITO, BPO and cloud services. - Basingstoke [u.a.] : Palgrave Macmillan, ISBN 1-137-00557-2. - 2012, p. 25-46
|
Subject: | Outsourcing | IT-Dienstleister | IT service provider | Strategisches Management | Strategic management | Vertrag | Contract | Verhandlungen | Negotiations |
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