What's in a tip? : the creation anf refinement of a restaurant-tipping motivations scale ; a consumer perspective
Year of publication: |
2014
|
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Authors: | Whaley, Jeremy E. ; Douglas, Alecia C. ; O'Neill, Martin A. |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 37.2014, p. 121-130
|
Subject: | Consumer behavior | Tipping | Motivations | Service | Social norms | Konsumentenverhalten | Consumer behaviour | Motivation | Soziale Norm | Social norm | Trinkgeld | Tipping behaviour |
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