When saying sorry may not help : transgressor power moderates the effect of an apology on forgiveness in the workplace
Year of publication: |
June 2016
|
---|---|
Authors: | Zheng, Xue ; Dijke, Marius van ; Leunissen, Joost M. ; Giurge, Laura M. ; De Cremer, David |
Published in: |
Human relations. - Thousand Oaks, Calif. [u.a.] : Sage Publ., ISSN 0018-7267, ZDB-ID 203771-3. - Vol. 69.2016, 6, p. 1387-1418
|
Subject: | apology | cynicism | forgiveness | power | remorse |
-
Don’t Say You’re Sorry Unless You Mean It: Pricing apologies to achieve credibility
Mungan, Murat C., (2012)
-
Brinke, Leanne ten, (2015)
-
Who should apologize when an employee transgresses? : source effects on apology effectiveness
Hill, Krista M., (2015)
- More ...
-
Giurge, Laura M., (2021)
-
Hung, Yu-Chen, (2017)
-
Nostalgia buffers the negative impact of low procedural justice on cooperation
Dijke, Marius van, (2015)
- More ...