When we are onstage, we smile : the effects of emotional labor on employee work outcomes
Kay H. Chu; Melissa A. Baker; Suzanne K. Murrmann
| Year of publication: |
2012
|
|---|---|
| Authors: | Chu, Kay H. ; Baker, Melissa A. ; Murrmann, Suzanne K. |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 31.2012, 3, p. 906-915
|
| Subject: | Tourismusberufe | Tourism employees | Anforderungsprofil | Occupational profile | Emotion | Arbeitsleistung | Job performance | Arbeitszufriedenheit | Job satisfaction | Taiwan |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009544279