Who owns the customer? : disentangling customer loyalty in indirect distribution channels
Year of publication: |
2012
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Authors: | Eggert, Andreas ; Henseler, Jörg ; Hollmann, Sabine |
Published in: |
The journal of supply chain management : a global review of purchasing and supply. - Hoboken, NJ : Wiley-Blackwell, ISSN 1523-2409, ZDB-ID 1463569-0. - Vol. 48.2012, 2, p. 75-92
|
Subject: | Markenartikel | Brand | Markenführung | Brand management | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Konsumgüterindustrie | Consumer goods industry | Konsumgüterhandel | Consumer products distribution | Spillover-Effekt | Spillover effect | Regressionsanalyse | Regression analysis |
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