Whose algorithm says so : the relationship between type of firm, perceptions on trust and expertise, and the acceptance of financial robo-advice
Year of publication: |
2020
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Authors: | Lourenço, Carlos J. S. ; Dellaert, Benedict G. C. ; Donkers, Bas |
Published in: |
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation. - Thousand Oaks, CA : SAGE Publishing, ISSN 1094-9968, ZDB-ID 1424950-9. - Vol. 49.2020, p. 107-124
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Subject: | Advice acceptance | Financial advice | Robo-Advice | Algorithm advice | Firm type | Trust and expertise | Interactive decision aid | Pension Builder |
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