Why do stores drive online sales? : evidence of underlying mechanisms from a multichannel retailer
Year of publication: |
2019
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Authors: | Kumar, Anuj ; Mehra, Amit ; Kumar, Subodha |
Published in: |
Information systems research : ISR. - Catonsville, MD : INFORMS, ISSN 1047-7047, ZDB-ID 1081934-4. - Vol. 30.2019, 1, p. 319-338
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Subject: | e-commerce | multichannel customer behavior | omnichannel retail | matching estimators | average treatment effect | Electronic Commerce | E-commerce | Produktivität | Productivity | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Vertriebsweg | Distribution channel | Multikanalvertrieb | Multichannel strategy | Beziehungsmarketing | Relationship marketing |
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