Why sales reps should welcome information technology : measuring the impact of CRM-based IT on sales effictiveness
Year of publication: |
2007
|
---|---|
Authors: | Ahearne, Michael ; Hughes, Douglas E. ; Schillewaert, Niels |
Published in: |
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy. - Amsterdam : Elsevier, ISSN 0167-8116, ZDB-ID 622691-7. - Vol. 24.2007, 4, p. 336-349
|
Subject: | Beziehungsmarketing | Relationship marketing | Absatz | Sales | Produktivität | Productivity | Performance-Management | Performance management |
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