Will the frog change into a prince? : predicting future customer profitability
Year of publication: |
2011
|
---|---|
Authors: | Rust, Roland T. ; Kumar, V. ; Venkatesan, Rajkumar |
Published in: |
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy. - Amsterdam : Elsevier, ISSN 0167-8116, ZDB-ID 622691-7. - Vol. 28.2011, 4, p. 281-294
|
Subject: | Kundenwert | Customer value | Prognose | Forecast | B-to-B-Marketing | Business-to-business marketing | Beziehungsmarketing | Relationship marketing | Simulation |
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