Word on the street: apparel-related critical incidents leading to eWOM and channel behaviour among millennial and Gen Z consumers
Year of publication: |
2024
|
---|---|
Authors: | Dorie, Amy ; Loranger, David |
Published in: |
Journal of consumer marketing. - Bradford : Emerald, ISSN 2052-1200, ZDB-ID 2032361-X. - Vol. 41.2024, 2, p. 148-161
|
Subject: | eWOM | Critical incidents | Millennial | Gen Z | Self-determination theory | Appare |
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