Work Design Variation and Outcomes in Call Centers: Strategic Choice and Institutional Explanations
Year of publication: |
2009
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Authors: | Holman, David ; Frenkel, Stephen ; Sørensen, Ole ; Wood, Stephen |
Published in: |
ILR Review. - Cornell University, ILR School. - Vol. 62.2009, 4, p. 510-532
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Publisher: |
Cornell University, ILR School |
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Work Design Variation and Outcomes in Call Centers: Strategic Choice and Institutional Explanations
Holman, David, (2009)
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Work design variation and outcomes in call centers: strategic choice and institutional explanations
Holman, David, (2009)
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Work Design Variation and Outcomes in Call Centers : Strategic Choice and Institutional Explanations
Holman, David, (2010)
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