Work organisation and employee relations in Indian call centres
Year of publication: |
2006
|
---|---|
Authors: | Taylor, Phillip ; Bain, Peter |
Published in: |
Developments in the call centre industry : analysis, changes, and challenges. - London [u.a.] : Routledge, ISBN 0-415-35702-0. - 2006, p. 36-57
|
Subject: | Indien | India | Callcenter | Call centre | Arbeitsorganisation | Work organization | Arbeitsbeziehungen | Employment relations |
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