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accessRights:"restricted"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Consumer behaviour"
~type_genre:"Article in journal"
~type_genre:"Case study"
~type_genre:"Conference paper"
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Search: subject_exact:"Kundentreue"
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Consumer behaviour
Customer retention
19
Kundenbindung
19
Beziehungsmarketing
18
Konsumentenverhalten
18
Relationship marketing
18
Customer satisfaction
15
Kundenzufriedenheit
15
Customer loyalty
14
Dienstleistungsqualität
8
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8
Customer experience
6
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5
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5
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4
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Molinillo, Sebastian
2
Prentice, Catherine
2
Adam, Nawal Abdalla
1
Aguilar-Illescas, Rocío
1
Aksoy, Lerzan
1
Anaya-Sánchez, Rafael
1
Attar, Razaz Waheeb
1
Baumann, Chris
1
Bray, Jeffery
1
Bressolles, Gregory
1
Buoye, Alexander
1
Carvajal-Trujillo, Elena
1
Coelho, Pedro Simões
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1
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1
Hajli, Nick
1
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1
Hoadley, Susan
1
Huang, Shanshan
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Hyun, Hyowon
1
Irwan Adi Ekaputra
1
Japutra, Arnold
1
Kanakaratne, Maheshan de Silva
1
Kaul, Dimple
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Keiningham, Timothy
1
Khani, Amir H.
1
Kim, Jiyoung
1
Kumar, Jitender
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Lee, Don
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Li, Mingfei
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Loureiro, Sandra Maria Correia
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1
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Journal of retailing and consumer services
Journal of business research : JBR
6
International journal of hospitality management
5
Journal of marketing analytics : JMA
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of contemporary hospitality management
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
The service industries journal
3
Asia Pacific journal of marketing and logistics
2
International journal of retail & distribution management
2
International journal of services and operations management : IJSOM
2
Journal of African business
2
Journal of Indian business research
2
Journal of consumer behaviour : an international research review
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of marketing theory and practice
2
Journal of strategic marketing
2
Journal of the Academy of Marketing Science
2
Journal of travel and tourism marketing
2
The journal of product & brand management
2
Tourism management : research, policies, practice
2
Tourism management perspectives : TMP
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Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Advances in hospitality and leisure
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Australasian marketing journal
1
Benchmarking : an international journal
1
Business horizons
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Business process management journal
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Contemporary economics
1
Cross cultural & strategic management
1
European journal of international management : EJIM
1
European journal of marketing
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Human systems management : HSM
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IIMB management review
1
Information systems and e-business management : ISeB
1
International journal of Indian culture and business management : IJICBM
1
International journal of advertising : the quarterly review of marketing communications
1
International journal of applied behavioral economics : IJABE ; an official publication of the Information Resources Management Association
1
International journal of business
1
International journal of business excellence : IJBEX
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ECONIS (ZBW)
18
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1
New generation commerce : the rise of live commerce (L-commerce)
Yun, Jeewoo
;
Lee, Don
;
Cottingham, Michael
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014363982
Saved in:
2
CSR attributions and the moderating effect of perceived CSR fit on consumer trust, identification, and loyalty
Min, Jihye
;
Kim, Jiyoung
;
Yang, Kiseol
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014253482
Saved in:
3
The customer retail app experience : implications for customer loyalty
Molinillo, Sebastian
;
Aguilar-Illescas, Rocío
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169647
Saved in:
4
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A.
;
Prentice, Catherine
;
Moyle, Brent
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209579
Saved in:
5
Contactless but loyal customers : the roles of anxiety and sociability in the hotel service context
Li, Mingfei
;
Huang, Shanshan
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209687
Saved in:
6
Influence of customer application experience and value in use on loyalty toward retailers
Japutra, Arnold
;
Utami, Ami Fitri
;
Molinillo, Sebastian
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012434226
Saved in:
7
The influence of national culture and industry structure on grocery retail customer loyalty
Kanakaratne, Maheshan de Silva
;
Bray, Jeffery
;
Robson, Julie
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238327
Saved in:
8
Comparing email and SNS users : investigating e-servicescape, customer reviews, trust, loyalty and E-WOM
Tran, Gina A.
;
Strutton, David
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012171958
Saved in:
9
How social presence drives commitment and loyalty with online brand communities? : the role of social commerce trust
Nadeem, Waqar
;
Khani, Amir H.
;
Schultz, Carsten D.
; …
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012269062
Saved in:
10
Recipes for achieving customer loyalty : a qualitative comparative analysis of the dimensions of customer experience
Pekovic, Sanja
;
Rolland, Sylvie
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012389994
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