//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
accessRights:"restricted"
~person:"Al-Romeedy, Bassam Samir"
~person:"Bildea, Teodor Stefan"
~person:"Choy, King Lun"
~person:"Kim, Wansoo"
~person:"Lee, Choong-Ki"
~source:"econis"
~subject:"Beziehungsmarketing"
~subject:"Consumer behaviour"
~subject:"Niedrigpreisstrategie"
~subject:"Relationship marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Luftverkehrsunternehmen"
Narrow search
Delete all filters
| 11 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Consumer behaviour
Niedrigpreisstrategie
Relationship marketing
Airline
9
Fluggesellschaft
9
Konsumentenverhalten
6
Customer satisfaction
5
Kundenzufriedenheit
5
Dienstleistungsqualität
4
Service quality
4
Air transport
3
Customer service
3
Kundenservice
3
Luftverkehr
3
Air passenger transport
2
Airline industry
2
Arbeitszufriedenheit
2
Customer retention
2
Gender
2
Geschlecht
2
Job satisfaction
2
Kundenbindung
2
Passagierluftverkehr
2
Air travel
1
Airline business
1
Airline customers
1
Airlines
1
Arbeitsverhalten
1
Beschwerdemanagement
1
Brand image
1
Complaint management
1
Coronavirus
1
Corporate Social Responsibility
1
Corporate reputation
1
Corporate social responsibility
1
Covid-19
1
Cross-sell
1
Customer forgiveness
1
Customer loyalty
1
Customer orientation
1
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
9
Type of publication (narrower categories)
All
Article in journal
9
Aufsatz in Zeitschrift
9
Language
All
English
9
Author
All
Al-Romeedy, Bassam Samir
Bildea, Teodor Stefan
Choy, King Lun
Kim, Wansoo
Lee, Choong-Ki
Han, Heesup
11
Hyun, Sunghyup Sean
4
O'Connell, John F.
4
Truong Dothang
4
Wang, Kun
4
Akan, Şahap
3
Bakır, Mahmut
3
Chua, Bee-Lia
3
Lee, Kai-Sean
3
Lee, Sanghyeop
3
Loureiro, Sandra Maria Correia
3
Oliveira, Alessandro Vinícius Marques de
3
Park, Jin-Woo
3
Prentice, Catherine
3
Sun, Joo Yeon
3
Tan, Kerry M.
3
Taneja, Nawal K.
3
Tsui, Kan Wai Hong
3
Wang, Stephen W.
3
Alderighi, Marco
2
Behrens, Christiaan
2
Buyle, Sven
2
Büyüközkan, Gülçin
2
Chan, Hing Kai
2
Chang, Yu-Chun
2
Coenders, Germà
2
Câmara, Gualter Fernandes Martins
2
Dresner, Martin
2
Durmaz, Emrah
2
Ferrer-Rosell, Berta
2
Feyzioğlu, Orhan
2
Friesen, Mark
2
Garrow, Laurie A.
2
Havle, Celal Alpay
2
Hwang, Jinsoo
2
Jeng, Shih-Ping
2
Jong, Gerben de
2
Kao, Grace Hsiu-Ying
2
Kim, Insin
2
more ...
less ...
Published in...
All
Journal of air transport management
2
Journal of travel and tourism marketing
2
International journal of hospitality management
1
Journal of revenue and pricing management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism management perspectives : TMP
1
Tourism review
1
more ...
less ...
Source
All
ECONIS (ZBW)
Showing
1
-
9
of
9
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer responses to airline companies' service failure and recovery strategies : the moderating role of service failure habit
Elbaz, Ahmed Mohamed
;
Soliman, Mohammad
;
Al Alawi, Alamir
; …
- In:
Tourism review
78
(
2023
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014235249
Saved in:
2
Impact of perception of COVID-19 on NPI, job satisfaction, and customer orientation : highlighting three types of NPIs for the airline industry
Lee, Choong-Ki
;
Jung, Eun-Kyo
;
Kang, Sung-Eun
;
Petrick, …
- In:
Journal of air transport management
100
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013207562
Saved in:
3
Environmental corporate social responsibility and the strategy to boost the airline's image and customer loyalty intentions
Han, Heesup
;
Yu, Jongsik
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
36
(
2019
)
3
,
pp. 371-383
Persistent link: https://www.econbiz.de/10012179410
Saved in:
4
Product performance and its role in airline image generation and customer retention processes : gender difference
Han, Heesup
;
Shim, Changsup
;
Lee, Won Seok
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 536-548
Persistent link: https://www.econbiz.de/10012179435
Saved in:
5
Investigating airline customers' decision-making process for emerging environmentally-responsible electric airplanes : influence of gender and age
Han, Heesup
;
Yu, Jongsik
;
Kim, Wansoo
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 85-94
Persistent link: https://www.econbiz.de/10012112983
Saved in:
6
Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
; …
- In:
International journal of hospitality management
80
(
2019
),
pp. 91-100
Persistent link: https://www.econbiz.de/10012058616
Saved in:
7
Towards capturing ancillary revenue via unbundling and cross-selling
Bildea, Teodor Stefan
;
Gorin, Thomas
- In:
Journal of revenue and pricing management
17
(
2018
)
2
,
pp. 102-114
Persistent link: https://www.econbiz.de/10011875314
Saved in:
8
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
9
A multi-group analysis of social media engagement and loyalty constructs between full-service and low-cost carriers in Hong Kong
Lee, Carman K. M.
;
Ng, K. K. H.
;
Chan, Hing Kai
;
Choy, …
- In:
Journal of air transport management
73
(
2018
),
pp. 46-57
Persistent link: https://www.econbiz.de/10011937484
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->