//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
accessRights:"restricted"
~subject:"Retail trade"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
~type_genre:"Hochschulschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundentreue"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Retail trade
Kundenbindung
204
Customer retention
203
Beziehungsmarketing
155
Relationship marketing
154
Consumer behaviour
147
Konsumentenverhalten
147
Customer satisfaction
98
Kundenzufriedenheit
98
Customer loyalty
54
Dienstleistungsqualität
49
Service quality
49
Brand management
48
Markenführung
48
Brand image
34
Markenimage
34
customer loyalty
31
Social Web
28
Social web
28
Brand
27
Markenartikel
27
Brand loyalty
26
Markentreue
25
Confidence
20
Vertrauen
20
Internet marketing
19
Online-Marketing
19
Einzelhandel
15
Customer service
13
Kundenbindungsprogramm
13
Kundenservice
13
Loyalty program
13
Customer integration
12
Kundenintegration
12
Deutschland
11
Loyalty
11
B-to-B-Marketing
10
Business-to-business marketing
10
Germany
10
Hotel industry
10
more ...
less ...
Online availability
All
Undetermined
Free
2
Type of publication
All
Article
14
Type of publication (narrower categories)
All
Article in journal
Fallstudie
Hochschulschrift
Aufsatz in Zeitschrift
14
Aufsatz im Buch
4
Book section
4
Language
All
English
14
Author
All
Molinillo, Sebastian
2
Afrifa-Yamoah, Ebenezer
1
Aguilar-Illescas, Rocío
1
Agárdi, Irma
1
Alt, Mónika-Anetta
1
Amos, Clinton
1
Anaya-Sánchez, Rafael
1
Audrain-Pontevia, Anne-Françoise
1
Bray, Jeffery
1
Brockhaus, Sebastian
1
Carvajal-Trujillo, Elena
1
Choi, Mideum
1
Donovan, Leigh Anne Novak
1
Fawcett, Amydee M.
1
Fawcett, Stanley E.
1
Frasquet Deltoro, Marta
1
Gonc̦alves, Helena Martins
1
Hwang, ShinYoung
1
Irwan Adi Ekaputra
1
Ishida, Chiharu
1
Japutra, Arnold
1
Kanakaratne, Maheshan de Silva
1
Kim, Junghwan
1
Knemeyer, A. Michael
1
Koul, Surabhi
1
Lu, Qiang
1
Miller, Rohan
1
Mishra, Hari Govind
1
Mollá Descals, Alejandro
1
Robson, Julie
1
Ruiz-Molina, Maria Eugenia
1
Silva, Graça Miranda
1
Sinha, P. K.
1
Songsom, Anuwat
1
Taylor, Steven A.
1
Trichun, Charlee
1
Utami, Ami Fitri
1
Vanhuele, Marc
1
Yeboah, Asiamah
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
3
International journal of retail & distribution management
2
International journal of retail and distribution management
1
Journal of African business
1
Journal of Indian business research
1
Journal of business research : JBR
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of management research
1
Journal of marketing theory and practice
1
Psychology & marketing
1
Telecommunications policy : the international journal of digital economy, data sciences and new media
1
more ...
less ...
Source
All
ECONIS (ZBW)
14
Showing
1
-
10
of
14
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The influence of social presence on customer loyalty in emerging market retail industry : the mediating role of trust
Yeboah, Asiamah
;
Afrifa-Yamoah, Ebenezer
- In:
Journal of African business
25
(
2024
)
2
,
pp. 287-308
Persistent link: https://www.econbiz.de/10014513768
Saved in:
2
NFC m-payment as a driver for customer loyalty towards retailers amongst Generation Z
Alt, Mónika-Anetta
;
Agárdi, Irma
- In:
International journal of retail and distribution management
51
(
2023
)
3
,
pp. 347-365
Persistent link: https://www.econbiz.de/10013552716
Saved in:
3
The customer retail app experience : implications for customer loyalty
Molinillo, Sebastian
;
Aguilar-Illescas, Rocío
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169647
Saved in:
4
Influence of customer application experience and value in use on loyalty toward retailers
Japutra, Arnold
;
Utami, Ami Fitri
;
Molinillo, Sebastian
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012434226
Saved in:
5
The influence of national culture and industry structure on grocery retail customer loyalty
Kanakaratne, Maheshan de Silva
;
Bray, Jeffery
;
Robson, Julie
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238327
Saved in:
6
How social media communications combine with customer loyalty management to boost green retail sales
Lu, Qiang
;
Miller, Rohan
- In:
Journal of interactive marketing : a quarterly …
46
(
2019
),
pp. 87-100
Persistent link: https://www.econbiz.de/10012107044
Saved in:
7
Circulation of loyalty : relationships between mobile instant messenger and offline character emoticon store
Kim, Junghwan
;
Choi, Mideum
;
Hwang, ShinYoung
- In:
Telecommunications policy : the international journal …
43
(
2019
)
10
,
pp. 1-11
Persistent link: https://www.econbiz.de/10012250518
Saved in:
8
Understanding loyalty in multichannel retailing : the role of brand trust and brand attachment
Frasquet Deltoro, Marta
;
Mollá Descals, Alejandro
; …
- In:
International journal of retail & distribution management
45
(
2017
)
6
,
pp. 608-625
Persistent link: https://www.econbiz.de/10011747850
Saved in:
9
Customer dependence and customer loyalty in traditional and modern format stores
Mishra, Hari Govind
;
Sinha, P. K.
;
Koul, Surabhi
- In:
Journal of Indian business research
9
(
2017
)
1
,
pp. 59-78
Persistent link: https://www.econbiz.de/10011761490
Saved in:
10
Please clap! : how customer service quality perception affects the authenticity of sustainability initiatives
Brockhaus, Sebastian
;
Amos, Clinton
;
Fawcett, Amydee M.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
4
,
pp. 396-420
Persistent link: https://www.econbiz.de/10011771059
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->