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isPartOf:"Bank of Finland research discussion papers"
~isPartOf:"Die Bank"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Internet-Banking"
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Kundenzufriedenheit
Electronic Banking
101
Electronic banking
101
Consumer behaviour
44
Konsumentenverhalten
44
Innovation adoption
26
Innovationsakzeptanz
26
Deutschland
23
Germany
23
Bank
18
Mobile Business
18
Mobile business
18
Customer satisfaction
13
Dienstleistungsqualität
13
Mobile banking
13
Service quality
13
Beziehungsmarketing
12
Relationship marketing
12
Internet
11
Mobile communications
11
Mobilkommunikation
11
Personal banking
11
Privatkundengeschäft
11
E-commerce
9
Confidence
8
Electronic Commerce
8
India
8
Indien
8
Innovation diffusion
8
Innovationsdiffusion
8
Internet banking
8
Vertrauen
8
Banking
7
Electronic money
6
Elektronisches Geld
6
Trust
6
Bankgeschäft
5
Banking services
5
Business model
5
Financial services
5
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13
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English
13
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Adewoye, Oyerinde J.
1
Amin, Muslim
1
Arcand, Manon
1
Ayo, Charles K.
1
Bang, Nguyen
1
Berraies, Sarra
1
Brun, Isabelle
1
Eweoya, Ibukun O.
1
Fatma, Mobin
1
Ganguli, Shirshendu
1
Hannachi, Mariem
1
Jaiswal, Deepak
1
Kalthom Abdullah
1
Kant, Rishi
1
Khan, Imran
1
Khian Sin Ong
1
Kumar, Amresh
1
Ladeira, Wagner Junior
1
Makkad, Munish
1
Marakarkandy, Bijith
1
Oni, Aderonke Atinuke
1
Rahman, Zillur
1
Rajaobelina, Lova
1
Roy, Sanjit Kumar
1
Sampaio, Cláudio Hoffmann
1
Santini, Fernando de Oliveira
1
Sharifah Faridah Syed Alwi
1
Sikdar, Pallab
1
Tahir, Jan Muhammad
1
Tep, Sandrine Prom
1
Thakur, Rakhi
1
Yahia, Karim Ben
1
Yajnik, Nilay
1
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Bank of Finland research discussion papers
Die Bank
The international journal of bank marketing : IJBM
International journal of bank marketing
8
International journal of business information systems : IJBIS
7
International journal of electronic finance : IJEF
7
Journal of retailing and consumer services
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Nepalese journal of finance : a publication of Uniglobe College
5
Services marketing quarterly
5
International journal of financial services management : IJFSM
4
International journal of services and operations management
4
Journal of financial services marketing
4
Journal of financial services marketing : JFSM
4
Global business review
3
International journal of economic perspectives : IJEP
3
International journal of economics and finance
3
International journal of quality & reliability management
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of Contemporary Issues in Business and Government
3
Journal of central banking theory and practice
3
Journal of global information management : an official publication of the Information Resources Management Association
3
Marketing intelligence & planning
3
Nepalese journal of economics : a publication of Uniglobe College
3
Praj̄nȧn : journal of social and management sciences
3
The IUP journal of bank management : IJBM
3
Cogent business & management
2
Electronic markets : the international journal on networked business
2
Expert journal of marketing
2
Financial services review : the journal of individual financial management
2
Indian journal of economics & business : IJEB
2
International journal of business and economics research : IJBER
2
International journal of business and globalisation : IJBG
2
International journal of business and systems research : IJBSR
2
International journal of business policy and economics
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of economics and financial issues : IJEFI
2
International journal of electronic business
2
International journal of electronic customer relationship management : IJECRM
2
International journal of information technology and management : IJITM
2
International journal of quality and service sciences
2
International journal of services and operations management : IJSOM
2
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ECONIS (ZBW)
13
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1
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
2
Re-examining and empirically validating the End User Computing Satisfaction models for satisfaction measurement in the internet banking context
Marakarkandy, Bijith
;
Yajnik, Nilay
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
6
,
pp. 440-455
Persistent link: https://www.econbiz.de/10010189492
Saved in:
3
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
4
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
5
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
6
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
7
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
8
The role of customer brand engagement and brand experience in online banking
Khan, Imran
;
Rahman, Zillur
;
Fatma, Mobin
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1025-1041
Persistent link: https://www.econbiz.de/10011618717
Saved in:
9
E-banking users’ behaviour : e-service quality, attitude, and customer satisfaction
Ayo, Charles K.
;
Oni, Aderonke Atinuke
;
Adewoye, Oyerinde J.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 347-367
Persistent link: https://www.econbiz.de/10011593755
Saved in:
10
Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers
Sikdar, Pallab
;
Kumar, Amresh
;
Makkad, Munish
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 760-785
Persistent link: https://www.econbiz.de/10011456305
Saved in:
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