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isPartOf:"Client centricity : relationship management in banking"
~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of Asian finance, economics and business : JAFEB"
~subject:"Beziehungsmarketing"
~subject:"Database marketing"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Customer retention"
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Beziehungsmarketing
Database marketing
Consumer behaviour
9
Customer retention
9
Konsumentenverhalten
9
Kundenbindung
7
Relationship marketing
6
Customer satisfaction
4
Kundenzufriedenheit
4
Brand management
3
Markenführung
3
Brand
2
Brand Loyalty
2
Brand loyalty
2
Confidence
2
Internet marketing
2
Markenartikel
2
Markentreue
2
Online-Marketing
2
Spain
2
Spanien
2
Structural equation model
2
Strukturgleichungsmodell
2
Vertrauen
2
BPJS Healthcare
1
Banking
1
Brand Trust
1
Brand image
1
Cognition
1
Community Loyalty
1
Community Markers
1
Comparison
1
Computer-assisted marketing
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Customer Engagement
1
Customer Loyalty
1
Customer integration
1
Customer loyalty
1
Denmark
1
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Article
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Aufsatz in Zeitschrift
Article in journal
6
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English
6
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Bijmolt, Tammo H. A.
1
Bui Thanh Khoa
1
Coussement, Kristof
1
Fullerton, Gordon
1
Ha, Yongsoo
1
Kholis, Noor
1
Melnyk, Valentyna
1
Ratnawati, Alifah
1
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Client centricity : relationship management in banking
European journal of marketing : EJM
Journal of Asian finance, economics and business : JAFEB
Journal of retailing and consumer services
26
Journal of business research : JBR
14
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Asia Pacific journal of marketing and logistics
7
The service industries journal
7
International journal of contemporary hospitality management
6
Cogent business & management
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of hospitality management
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Journal of marketing analytics : JMA
5
Services marketing quarterly
5
The journal of services marketing
5
Journal of the Academy of Marketing Science
4
Journal of travel and tourism marketing
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
The journal of applied business research
4
Australasian marketing journal
3
International journal of economic research
3
International journal of management and economics
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of global information management : an official publication of the Information Resources Management Association
3
Journal of global marketing
3
Journal of hospitality marketing & management
3
Journal of management research
3
Journal of marketing research : JMR
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of service management
3
Journal of service theory and practice : JSTP
3
Journal of strategic marketing
3
The TQM journal : the international review of organizational improvement
3
The international journal of bank marketing : IJBM
3
The journal of business & industrial marketing
3
The journal of product & brand management
3
Tourism management : research, policies, practice
3
Benchmarking : an international journal
2
Business and Economic Research : BER
2
Business horizons
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ECONIS (ZBW)
6
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1
The effects of customer engagement and brand trust on brand loyalty : a case study of BPJS healthcare participants in Indonesia
Kholis, Noor
;
Ratnawati, Alifah
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
11
,
pp. 317-324
Persistent link: https://www.econbiz.de/10012671052
Saved in:
2
The antecedents of relationship marketing and customer loyalty : a case of the designed fashion product
Bui Thanh Khoa
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
2
,
pp. 195-204
Persistent link: https://www.econbiz.de/10012667283
Saved in:
3
Online brand community and its outcomes
Ha, Yongsoo
- In:
Journal of Asian finance, economics and business : JAFEB
5
(
2018
)
4
,
pp. 107-116
Persistent link: https://www.econbiz.de/10011963931
Saved in:
4
The effects of introducing and terminating loyalty programs
Melnyk, Valentyna
;
Bijmolt, Tammo H. A.
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 398-419
Persistent link: https://www.econbiz.de/10011309596
Saved in:
5
Improving customer retention management through cost-sensitive learning
Coussement, Kristof
- In:
European journal of marketing : EJM
48
(
2014
)
3/4
,
pp. 477-496
Persistent link: https://www.econbiz.de/10010371318
Saved in:
6
The moderating effect of normative commitment on the service quality-customer retention relationship
Fullerton, Gordon
- In:
European journal of marketing : EJM
48
(
2014
)
3/4
,
pp. 657-673
Persistent link: https://www.econbiz.de/10010371627
Saved in:
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