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isPartOf:"Cruise sector growth : managing emerging markets, human resources, processes and systems"
~isPartOf:"Journal of business research : JBR"
~subject:"Cruise"
~subject:"Dienstleistungsqualität"
~subject:"Work behaviour"
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Cruise
Dienstleistungsqualität
Work behaviour
Tourism employees
7
Tourismusberufe
7
Arbeitszufriedenheit
3
Job satisfaction
3
Arbeitskräfte
2
Arbeitsverhalten
2
Beziehungsmarketing
2
Customer satisfaction
2
Customer service
2
Dienstleistungsberufe
2
Großbritannien
2
Kundenservice
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Kundenzufriedenheit
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Leistungsmotivation
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Service quality
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United Kingdom
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Customer-oriented behavior
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Dean, David
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Erb, Ulrike
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Field, Joy M.
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Golubovskaya, Maria
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Holmqvist, Jonas
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Keating, Byron
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Kraak, Johannes Marcelus
1
Nansuri, Ruhadi
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Solnet, David
1
Stock-Homburg, Ruth
1
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Suhartanto, Dwi
1
Triyuni, N. N.
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1
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Cruise sector growth : managing emerging markets, human resources, processes and systems
Journal of business research : JBR
International journal of hospitality management
59
International journal of contemporary hospitality management
34
Tourism management : research, policies, practice
14
Journal of hospitality marketing & management
12
Tourism management perspectives : TMP
11
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
The journal of services marketing
6
Journal of travel and tourism marketing
5
Service business
3
The Cornell hospitality quarterly
3
The service industries journal
3
Cogent business & management
2
Economic research
2
European research studies
2
Europäische Hochschulschriften / 5
2
International journal of economics and finance
2
Inventi impact: service sector
2
Journal of family business management : JFBM
2
Journal of hospitality and tourism insights
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Nankai business review international
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Tourism and hospitality research : THR
2
Tourism and hospitality research : the surrey quarterly review
2
Acta Universitatis Danubius / Oeconomica
1
Administrative Sciences : open access journal
1
African journal of economic and management studies : AJEMS
1
Applied economics
1
Asia-Pacific journal of business administration
1
Bizinfo (Blace) : časopis iz oblasti ekonomije menadžmenta i informatike
1
Cornell hospitality quarterly : CQ
1
Cruise tourism and society : a socio-economic perspective
1
EuroMed journal of business
1
European journal of marketing : EJM
1
Gabler-Edition Wissenschaft / Marketing und Innovationsmanagement
1
Gender in management : an international journal
1
Global business and finance review
1
Global journal of business management : GJBM
1
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ECONIS (ZBW)
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1
The influence of pandemic-related workplace safety practices on frontline service employee wellbeing outcomes
Subramony, Mahesh
;
Golubovskaya, Maria
;
Keating, Byron
; …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 363-374
Persistent link: https://www.econbiz.de/10013325616
Saved in:
2
The link between tourism involvement and service performance : evidence from frontline retail employees
Suhartanto, Dwi
;
Dean, David
;
Nansuri, Ruhadi
;
Triyuni, …
- In:
Journal of business research : JBR
83
(
2018
),
pp. 130-137
Persistent link: https://www.econbiz.de/10011802505
Saved in:
3
The authentic service employee : service employees' language use for authentic service experiences
Kraak, Johannes Marcelus
;
Holmqvist, Jonas
- In:
Journal of business research : JBR
72
(
2017
),
pp. 199-209
Persistent link: https://www.econbiz.de/10011645572
Saved in:
4
Understanding the relationship between frontline employee boreout and customer orientation
Stock-Homburg, Ruth
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4259-4268
Persistent link: https://www.econbiz.de/10011554145
Saved in:
5
Game-based learning for cruise management: taking it to the web
Vogel, Michael P.
;
Erb, Ulrike
- In:
Cruise sector growth : managing emerging markets, human …
,
(pp. 113-129)
.
2009
Persistent link: https://www.econbiz.de/10003879021
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