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isPartOf:"Human performance"
~isPartOf:"European journal of marketing : EJM"
~isPartOf:"International journal of research in marketing : IJRM ; official journal of the European Marketing Academy"
~isPartOf:"Personnel psychology : a journal of applied research"
~subject:"Austauschtheorie"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
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Austauschtheorie
Beziehungsmarketing
Dienstleistungsqualität
Salespeople
33
Verkaufspersonal
33
Selling
11
Verkauf
11
Arbeitsleistung
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Job performance
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Relationship marketing
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Babakus, Emin
1
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Peng, Norman
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Ruiz de Maya, Salvador
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Walter, Jorge
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Human performance
European journal of marketing : EJM
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
Personnel psychology : a journal of applied research
Industrial marketing management : the international journal for industrial and high-tech firms
53
The journal of personal selling & sales management : JPSSM
43
Journal of business research : JBR
25
The journal of business & industrial marketing
25
Journal of the Academy of Marketing Science
22
Journal of retailing and consumer services
21
Journal of personal selling & sales management
17
The service industries journal
14
Journal of marketing
12
Journal of retailing
9
Journal of service research : JSR
9
International journal of retail & distribution management
7
Journal of business-to-business marketing
7
Asia Pacific journal of marketing and logistics
6
International journal of hospitality management
6
Journal of service research
6
Journal of business ethics : JOBE
5
Journal of strategic marketing
5
Marketing intelligence & planning
5
The Oxford handbook of strategic sales and sales management
5
The journal of services marketing
5
Australasian marketing journal
4
Journal of financial services marketing : JFSM
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
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Psychology & marketing
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SpringerLink / Bücher
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Business horizons
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European journal of marketing
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Gabler Edition Wissenschaft
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International journal of logistics : research and applications
3
Journal of customer behaviour
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality marketing & management
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Journal of managerial issues : JMI
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Journal of marketing research : JMR
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Journal of marketing theory and practice : JMTP
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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ECONIS (ZBW)
10
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date (oldest first)
1
Acquiring customers through online marketplaces? : the effect of marketplace sales on sales in a retailer's own channels
Maier, Erik
;
Wieringa, Jaap E.
- In:
International journal of research in marketing : IJRM ; …
38
(
2021
)
2
,
pp. 311-328
Persistent link: https://www.econbiz.de/10012591033
Saved in:
2
Dynamic effects of newcomer salespersons' peer relational exchanges and structures on performance
Claro, Danny Pimentel
;
Ramos, Carla
;
Gonzalez, Gabriel R.
; …
- In:
International journal of research in marketing : IJRM ; …
37
(
2020
)
1
,
pp. 74-92
Persistent link: https://www.econbiz.de/10012288646
Saved in:
3
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
4
Strategic management of salespeople when promoting new products : moderating effects of sales-related organizational psychological climate
Chen, Annie Huiling
;
Peng, Norman
;
Hung, Kuang-peng
- In:
European journal of marketing : EJM
49
(
2015
)
9/10
,
pp. 1616-1644
Persistent link: https://www.econbiz.de/10011409521
Saved in:
5
Service workers' job performance : the roles of personality traits, organizational identification, and customer orientation
He, Hongwei
;
Wang, Weiyue
;
Zhu, Weichun
;
Harris, Lloyd C.
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1751-1776
Persistent link: https://www.econbiz.de/10011449315
Saved in:
6
Deeds that help and words that hurt : helping and gossip as moderators of the relationship between leader-member exchange and advice network centrality
Erdogan, Berrin
;
Bauer, Talya N.
;
Walter, Jorge
- In:
Personnel psychology : a journal of applied research
68
(
2015
)
1
,
pp. 185-214
Persistent link: https://www.econbiz.de/10010520727
Saved in:
7
Understanding the "why" as well as the "how" : service performance is a function of prosocial motives and emotional labor
Maneotis, Sarina M.
;
Grandey, Alicia
;
Krauss, Autumn D.
- In:
Human performance
27
(
2014
)
1
,
pp. 80-97
Persistent link: https://www.econbiz.de/10010344828
Saved in:
8
The role of affiliation, attractiveness and personal connection in consumer-company identification
Marín, Longinos
;
Ruiz de Maya, Salvador
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 655-673
Persistent link: https://www.econbiz.de/10009733000
Saved in:
9
An empirical investigation into the impact of relationship selling and LMX on salespeople's behaviours and sales effectiveness
Paparoidamis, Nicholas G.
;
Guenzi, Paolo
- In:
European journal of marketing : EJM
43
(
2009
)
7/8
,
pp. 1053-1075
Persistent link: https://www.econbiz.de/10009525810
Saved in:
10
Transformational leadership as a mediator of the relationship between behavior-based control and salespeople's key outcomes : an initial investigation
Panagopoulos, Nikolaos
;
Dimitriadis, Sergios
- In:
European journal of marketing : EJM
43
(
2009
)
7/8
,
pp. 1008-1031
Persistent link: https://www.econbiz.de/10009525812
Saved in:
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