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isPartOf:"International journal of business information systems : IJBIS"
~isPartOf:"International journal of services and operations management : IJSOM"
~subject:"Customer satisfaction"
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Search: subject_exact:"E-commerce"
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Customer satisfaction
E-commerce
107
Electronic Commerce
107
Online retailing
51
Online-Handel
51
Consumer behaviour
34
Konsumentenverhalten
34
e-commerce
32
Beziehungsmarketing
21
Relationship marketing
21
Social Web
19
Social web
19
Kundenzufriedenheit
17
Internet marketing
16
Online-Marketing
16
Internet
14
Website
14
Confidence
13
Vertrauen
13
Dienstleistungsqualität
12
KMU
12
SME
12
Service quality
12
Personalisierung
11
Personalization
11
Einzelhandel
10
India
10
Indien
10
Retail trade
10
customer satisfaction
9
electronic commerce
9
Data security
8
Datensicherheit
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Innovation adoption
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Innovationsakzeptanz
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Structural equation model
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Strukturgleichungsmodell
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trust
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Agrawal, Arjun
1
Agrawal, Vivek
1
Al-Salaiti, Alaa Ahmad
1
Arif, Imtiaz
1
Arminen, Heli
1
Aslam, Wajeeha
1
Bajpai, V. N.
1
Beaves, Robert
1
Bimonte, Sandro
1
Binh Giang Nguyen
1
Deepika
1
Fan, Ying
1
Farhat, Kashif
1
Fathian, Mohammad
1
Ha Nguyen Thi Thu
1
Kamble, Aakash Ashok
1
Kuivalainen, Olli
1
Kumar, Vikas
1
Madan, Sushila
1
Nameghi, Ehsaneh Nejad Mohammad
1
Nawafleh, Sahem
1
Negre, Elsa
1
Niu, Run H.
1
Ogunmola, Gabriel
1
Punyatoya, Plavini
1
Rahul, T.
1
Rajak, Binod Kumar
1
Saadat, Niloofar
1
Sahi, Geetanjali
1
Sardana, Shivani
1
Satpathy, Anurag
1
Seth, Dinesh
1
Seth, Nitin
1
Shadnoush, Nosratoollah
1
Shock, James R.
1
Singh, Shashank Vikram Pratap
1
Smith, Alan D.
1
Sudhakar, K. Francis
1
Sumanjeet Singh
1
Syed, Habeeb
1
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International journal of business information systems : IJBIS
International journal of services and operations management : IJSOM
Journal of retailing and consumer services
46
International journal of electronic marketing and retailing : IJEMR
17
Journal of internet commerce
17
International journal of electronic customer relationship management : IJECRM
16
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
15
Asia Pacific journal of marketing and logistics
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
Cogent business & management
8
Information systems and e-business management : ISeB
8
International journal of hospitality management
8
International journal of retail and distribution management
8
Journal of business research : JBR
8
Service business
8
The service industries journal
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Electronic commerce research and applications
7
Journal of travel and tourism marketing
7
Electronic markets : the international journal on networked business
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
International journal of electronic business
5
International journal of production economics
5
International journal of public sector performance management : IJPSPM
5
Journal of Contemporary Issues in Business and Government
5
Journal of customer behaviour
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
The TQM journal : the international review of organizational improvement
5
Administrative Sciences : open access journal
4
African journal of science, technology, innovation and development : AJSTID
4
Electronic commerce research
4
Global business and finance review
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of internet marketing and advertising : IJIMA
4
International journal of services technology and management
4
International journal of services technology and management : IJSTM
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of electronic commerce research : JECR
4
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ECONIS (ZBW)
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11
Role of electronic word of mouth on purchase intention
Aslam, Wajeeha
;
Farhat, Kashif
;
Arif, Imtiaz
- In:
International journal of business information systems : …
30
(
2019
)
4
,
pp. 411-426
Persistent link: https://www.econbiz.de/10012059446
Saved in:
12
Exploring e-service quality and its relation with customer satisfaction in the banking sector : an Indian experience
Agrawal, Vivek
;
Seth, Nitin
;
Seth, Dinesh
;
Tripathi, Vikas
- In:
International journal of business information systems : …
32
(
2019
)
4
,
pp. 489-506
Persistent link: https://www.econbiz.de/10012159053
Saved in:
13
Factors driving consumer loyalty intention towards e-tailers : an integrated model
Punyatoya, Plavini
;
Satpathy, Anurag
;
Agrawal, Arjun
- In:
International journal of business information systems : …
27
(
2018
)
4
,
pp. 466-492
Persistent link: https://www.econbiz.de/10011856689
Saved in:
14
Evaluation of user satisfaction with OLAP recommender systems : an application to RecoOLAP on a agricultural energetic consumption datawarehouse
Bimonte, Sandro
;
Negre, Elsa
- In:
International journal of business information systems : …
21
(
2016
)
1
,
pp. 117-136
Persistent link: https://www.econbiz.de/10011520257
Saved in:
15
STEP model approach for linking website usability dimensions and website success measures in B2C e-commerce setting
Sahi, Geetanjali
;
Madan, Sushila
- In:
International journal of business information systems : …
20
(
2015
)
2
,
pp. 219-237
Persistent link: https://www.econbiz.de/10011518881
Saved in:
16
Measuring and analysing customer satisfaction with multi-criteria satisfaction analysis (MUSA) model : an electronic retailing case study
Tabaei, Zahra
;
Fathian, Mohammad
- In:
International journal of business information systems : …
15
(
2014
)
2
,
pp. 189-204
Persistent link: https://www.econbiz.de/10010376919
Saved in:
17
Online content : who is willing to pay and for what?
Tarkiainen, Anssi
;
Arminen, Heli
;
Kuivalainen, Olli
- In:
International journal of business information systems : …
17
(
2014
)
3
,
pp. 283-305
Persistent link: https://www.econbiz.de/10010478637
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