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isPartOf:"International journal of business process integration and management : IJBPIM"
~isPartOf:"Information systems and e-business management : ISeB"
~isPartOf:"The service industries journal"
~subject:"Consumer behaviour"
~subject:"Service quality"
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Search: subject_exact:"Web-based service"
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Consumer behaviour
Service quality
Digitale Dienste
98
Web-based service
98
Business process management
29
Prozessmanagement
29
Enterprise architecture
20
Unternehmensarchitektur
20
Dienstleistungsqualität
13
Internet
11
Workflow management system
10
Workflow-Management-System
10
E-commerce
9
Electronic Commerce
9
Semantic web
7
Semantisches Web
7
Betriebliches Informationssystem
5
Business intelligence system
5
Ontologie
5
Ontology
5
Software
5
USA
5
United States
5
Beziehungsmarketing
4
Business model
4
Client-Server-Architektur
4
Client-server architecture
4
Cloud Computing
4
Cloud computing
4
Geschäftsmodell
4
Information system
4
Informationssystem
4
Integrated information system
4
Integriertes Informationssystem
4
Konsumentenverhalten
4
Relationship marketing
4
Customer satisfaction
3
Dienstleistung
3
Dienstleistungssektor
3
Information technology
3
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Article
15
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15
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15
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English
15
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Aberer, Karl
1
Alqahtani, Sarra
1
Archer-Brown, Chris
1
Ardagna, Danilo
1
Barolli, Leonard
1
Barolli, Valbona
1
Böhmann, Tilo
1
Choi, Byounggu
1
Cockburn-Wootten, Cheryl
1
Fukuda, Heihachiro
1
Galatescu, Alexandra
1
Gamble, Rose F.
1
Greceanu, Taisia
1
Han, Chang Hee
1
Hauswirth, Manfred
1
Huang, Biqing
1
Kim, Mangyu
1
Krcmar, Helmut
1
Lin, Zhangxi
1
Luoh, Hsiang-fei
1
Lutfiyya, Hanaan
1
McIntosh, Alison
1
Muthukrishnan, Priyadharshini
1
Neicu, Cristian
1
Pernici, Barbara
1
Piercy, Niall
1
Porto, Fabio
1
Ramachandran, Baskaran
1
Ramanathan, Sathya
1
Ray, Indrakshi
1
Riedl, Christoph A.
1
Rosemann, Michael
1
Sakthivel, V.
1
Srihari, K.
1
Takizawa, Makoto
1
Tang, Yazhe
1
Tifferet, Sigal
1
Tosic, Vladimir
1
Tsaur, Sheng-hshiung
1
Tyagi, Swati
1
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Published in...
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International journal of business process integration and management : IJBPIM
Information systems and e-business management : ISeB
The service industries journal
Journal of retailing and consumer services
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
International journal of networking and virtual organisations : IJNVO
6
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
Electronic commerce research and applications
4
Information systems research : ISR
4
International journal of e-business research : an official publication of the Information Resources Management Association
4
International journal of production economics
4
International journal of services technology and management
4
Services marketing quarterly
4
International journal of business information systems : IJBIS
3
International journal of management and network economics : IJMNE
3
International journal of services, economics and management
3
Journal of business research : JBR
3
Journal of electronic commerce research : JECR
3
Journal of internet commerce
3
Journal of management information systems : JMIS
3
Journal of management research
3
Managing service quality : MSQ ; an international journal
3
The journal of services marketing
3
Asia Pacific journal of marketing and logistics
2
Cogent business & management
2
Discussion paper
2
Electronic commerce research
2
European journal of marketing : EJM
2
Göttinger Beiträge zur Handwerksforschung
2
International journal of quality and service sciences
2
Journal of marketing
2
Journal of marketing theory and practice
2
Journal of retailing
2
Netnomics
2
Network economics for Next Generation Networks : 6th International Workshop on Internet Charging and QoS Technologies, ICQT 2009, Aachen, Germany, May 11-15, 2009 ; proceedings
2
Service business
2
Working paper / National Bureau of Economic Research, Inc.
2
Advances in electronic commerce
1
Arbeitspapier / Institut für Volkswirtschaftslehre, Sozial- und Wirtschaftswissenschaftliche Fakultät, Johannes-Kepler-Universität, Linz,
1
Asia marketing journal
1
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ECONIS (ZBW)
15
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1
Technical analysis on security realization in web services for e-business management
Muthukrishnan, Priyadharshini
;
Sakthivel, V.
; …
- In:
Information systems and e-business management : ISeB
18
(
2020
)
3
,
pp. 427-438
Persistent link: https://www.econbiz.de/10012416438
Saved in:
2
Refugee-focused service providers : improving the welcome in New Zealand
McIntosh, Alison
;
Cockburn-Wootten, Cheryl
- In:
The service industries journal
39
(
2019
)
9/10
,
pp. 701-716
Persistent link: https://www.econbiz.de/10012204781
Saved in:
3
Understanding Internet service switching behaviour based on the stage model
Han, Chang Hee
;
Tyagi, Swati
;
Kim, Mangyu
;
Choi, Byounggu
- In:
Information systems and e-business management : ISeB
14
(
2016
)
3
,
pp. 665-689
Persistent link: https://www.econbiz.de/10011673329
Saved in:
4
Enforcing the Chinese wall model for tenant conflict of interest in the service cloud
Alqahtani, Sarra
;
Gamble, Rose F.
;
Ray, Indrakshi
- In:
International journal of business process integration …
7
(
2014/15
)
2
,
pp. 166-177
Persistent link: https://www.econbiz.de/10010498798
Saved in:
5
Online service failure and propensity to suspend offline consumption
Piercy, Niall
;
Archer-Brown, Chris
- In:
The service industries journal
34
(
2014
)
8
,
pp. 659-676
Persistent link: https://www.econbiz.de/10010385543
Saved in:
6
Promoting service brands via the internet
Vilnai-Yavetz, Iris
;
Tifferet, Sigal
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1544-1563
Persistent link: https://www.econbiz.de/10010229412
Saved in:
7
Service selecting approach based on domain-specified "quality of service" model and its application in logistics
Huang, Biqing
;
Wang, Ting
;
Xue, Xiao
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1571-1588
Persistent link: https://www.econbiz.de/10009580098
Saved in:
8
An analysis of web service SLA management infrastructures based on the C-MAPE model
Tang, Yazhe
;
Lutfiyya, Hanaan
;
Tosic, Vladimir
- In:
International journal of business process integration …
4
(
2009
)
3
,
pp. 209-218
Persistent link: https://www.econbiz.de/10003944224
Saved in:
9
Quality management in service ecosystems
Riedl, Christoph A.
;
Böhmann, Tilo
;
Rosemann, Michael
; …
- In:
Information systems and e-business management : ISeB
7
(
2009
)
2
,
pp. 199-221
Persistent link: https://www.econbiz.de/10003832353
Saved in:
10
Physical attractiveness stereotypes and service quality in customer-server encounters
Luoh, Hsiang-fei
;
Tsaur, Sheng-hshiung
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1093-1104
Persistent link: https://www.econbiz.de/10003990491
Saved in:
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