Physical attractiveness stereotypes and service quality in customer-server encounters
Hsiang-Fei Luoh and Sheng-Hshiung Tsaur
| Year of publication: |
2009
|
|---|---|
| Authors: | Luoh, Hsiang-fei ; Tsaur, Sheng-hshiung |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 29.2009, 7/8, p. 1093-1104
|
| Subject: | Dienstleistungsqualität | Service quality | Digitale Dienste | Web-based service | Produktqualität | Product quality | Kundenzufriedenheit | Customer satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003990491