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isPartOf:"Journal of business research : JBR"
~source:"econis"
~subject:"Emotion"
~subject:"Service quality"
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Search: subject_exact:"Consumer Behaviour"
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Emotion
Service quality
Consumer behaviour
1,977
Konsumentenverhalten
1,977
Brand management
410
Markenführung
410
Brand image
365
Markenimage
365
Beziehungsmarketing
358
Relationship marketing
358
Brand
233
Markenartikel
228
Social Web
215
Social web
215
Internet marketing
191
Online-Marketing
191
Online retailing
168
Online-Handel
168
Customer satisfaction
151
Kundenzufriedenheit
151
Luxury goods
142
Luxusgüter
142
Advertising effects
140
Werbewirkung
140
Viral marketing
126
Virales Marketing
126
Dienstleistungsqualität
120
Einzelhandel
120
Retail trade
120
Personality psychology
110
Persönlichkeitspsychologie
110
Advertising
102
Werbung
97
Experiment
80
Perception
72
Wahrnehmung
71
Corporate Social Responsibility
70
Corporate social responsibility
70
Marketing management
69
Marketingmanagement
69
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265
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Septianto, Felix
6
Balaji, M. S.
5
Chebat, Jean-Charles
4
Gustafsson, Anders
4
Mattila, Anna S.
4
Arslanagic-Kalajdzic, Maja
3
Barnes, Donald C.
3
Ketron, Seth
3
Laroche, Michel
3
Lervik-Olsen, Line
3
McColl-Kennedy, Janet R.
3
Richard, Marie-Odile
3
Salo, Jari
3
Alamanos, Eleftherios
2
Babin, Barry J.
2
Beatty, Sharon E.
2
Borges, Adilson
2
Caruelle, Delphine
2
Casaló, Luis V.
2
Chaney, Damien
2
Chen, Pei-Chi
2
Chi, Nai-Wen
2
Chiew, Tung Moi
2
Collier, Joel E.
2
Das, Gopal
2
Dhir, Amandeep
2
Dlačić, Jasmina
2
Elayan, Suzanne
2
Filieri, Raffaele
2
Flavián Blanco, Carlos
2
Folse, Judith Anne Garretson
2
Garaus, Marion
2
Ha, Sejin
2
Hodgkinson, Ian R.
2
Hutzinger, Clemens
2
Islam, Nazrul
2
Jayawardhena, Chanaka
2
Kadic-Maglajlic, Selma
2
Krishnan, Balaji C.
2
Lunardo, Renaud
2
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Journal of business research : JBR
Journal of retailing and consumer services
337
International journal of hospitality management
242
The journal of services marketing
126
Journal of hospitality marketing & management
100
International journal of contemporary hospitality management
91
Journal of travel and tourism marketing
90
The service industries journal
84
Psychology & marketing
78
Services marketing quarterly
75
Tourism management : research, policies, practice
65
Cogent business & management
60
Journal of service research : JSR
56
Journal of consumer research : JCR ; an interdisciplinary bimonthly
52
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
52
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
49
European journal of marketing : EJM
48
Asia Pacific journal of marketing and logistics
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
International journal of consumer studies
42
Service business
42
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
41
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
40
Journal of service management
39
The journal of product & brand management
37
The journal of brand management : an international journal
36
The international journal of bank marketing : IJBM
34
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
33
International journal of quality and service sciences
33
Journal of the Academy of Marketing Science
33
European journal of marketing
32
Journal of retailing
32
Journal of strategic marketing
31
International journal of electronic marketing and retailing : IJEMR
30
Journal of marketing research : JMR
30
Marketing intelligence & planning
30
Journal of service research
29
Journal of air transport management
28
Journal of marketing communications
28
Marketing letters : a journal of research in marketing
28
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ECONIS (ZBW)
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1
You fooled me, so I'll tell you about myself! : personnel-related brand betrayal experiences and disclosure of personal information
Teck Ming Tan
;
Salo, Jari
;
Aspara, Jaakko
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014536191
Saved in:
2
Leveraging online selling through social media influencers
Shuqair, Saleh
;
Filieri, Raffaele
;
Viglia, Giampaolo
; …
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014536195
Saved in:
3
The effect of message framing on young adult consumers' sustainable fashion consumption : the role of anticipated emotions and perceived ethicality
Grappi, Silvia
;
Bergianti, Francesca
;
Gabrielli, Veronica
; …
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014535026
Saved in:
4
Emotional arousal in customer experience : a dynamic view
Caruelle, Delphine
;
Shams, Poja
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014535197
Saved in:
5
Automated social presence in AI : avoiding consumer psychological tensions to improve service value
Flavián Blanco, Carlos
;
Belk, Russell W.
;
Belanche, Daniel
- In:
Journal of business research : JBR
175
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014549581
Saved in:
6
The effect of different types of virtual influencers on consumers' emotional attachment
Yan, Ji
;
Xia, Senmao
;
Jiang, Amanda
;
Lin, Zhibin
- In:
Journal of business research : JBR
177
(
2024
),
pp. 1-21
Persistent link: https://www.econbiz.de/10014552002
Saved in:
7
Understanding the desire for green consumption : norms, emotions, and attitudes
Nascimento, Jorge
;
Loureiro, Sandra Maria Correia
- In:
Journal of business research : JBR
178
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014552014
Saved in:
8
On the antipodes of love and hate : the conception and measurement of brand polarization
Osuna Ramírez, Sergio Andrés
;
Veloutsou, Cleopatra
; …
- In:
Journal of business research : JBR
179
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014555852
Saved in:
9
Feeling rewarded and entitled to be served : understanding the influence of self- versus regular checkout on customer loyalty
Nusrat, Farhana
;
Huang, Yanliu
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014534518
Saved in:
10
Render good for evil? : the relationship between customer mistreatment and customer-oriented citizenship behavior
Ni, Dan
;
Liu, Xin
;
Zheng, Xiaoming
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014535957
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