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isPartOf:"Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation"
~isPartOf:"Electronic commerce research"
~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"International journal of contemporary hospitality management"
~subject:"Brand management"
~subject:"Online-Handel"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
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Brand management
Online-Handel
Service quality
Website
53
Consumer behaviour
27
Konsumentenverhalten
27
E-commerce
24
Electronic Commerce
24
Internet marketing
19
Online-Marketing
19
Online retailing
17
Dienstleistungsqualität
11
Beziehungsmarketing
10
Customer satisfaction
10
Kundenzufriedenheit
10
Relationship marketing
10
Hotel industry
7
Hotellerie
7
Social Web
7
Social web
7
B-to-B-Marketing
6
Business-to-business marketing
6
Internet
5
Lieferantenmanagement
5
Markenführung
5
Supplier relationship management
5
Benutzerfreundlichkeit
4
Confidence
4
Innovation adoption
4
Innovationsakzeptanz
4
Usability
4
Vertrauen
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3
Bibliometrics
3
Bibliometrie
3
Einzelhandel
3
Emotion
3
Information behaviour
3
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Aufsatz in Zeitschrift
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29
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English
29
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Jeong, Miyoung
2
Sugumaran, Vijayan
2
Aham-Anyanwu, Nnanyelugo
1
Ahn, Young-joo
1
Assimakopoulos, Costas
1
Camelier-Carvajal, Julia
1
Che, Tong
1
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1
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1
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1
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1
Distante, Damiano
1
Du, Juan
1
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1
Estelami, Hooman
1
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1
Georgiadis, Christos K.
1
Giandini, Roxana
1
Goffnett, Sean P.
1
Guo, Haiyan
1
Ha, Hong Youl
1
Hancock, Tyler
1
Hartmann, Michael
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He, Xuanfang
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Hong, Zhao
1
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Jeon, Myunghee Mindy
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1
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1
Kallmünzer, Andreas
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
Electronic commerce research
Industrial marketing management : the international journal for industrial and high-tech firms
International journal of contemporary hospitality management
Journal of retailing and consumer services
41
International journal of electronic marketing and retailing : IJEMR
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
22
International journal of business information systems : IJBIS
19
Journal of internet commerce
19
International journal of internet marketing and advertising : IJIMA
16
Journal of business research : JBR
16
International journal of retail & distribution management
15
International journal of e-business research : an official publication of the Information Resources Management Association
14
International journal of electronic commerce : IJEC
11
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
11
International journal of hospitality management
10
The service industries journal
10
Tourism management : research, policies, practice
10
Journal of electronic commerce research : JECR
9
Journal of travel and tourism marketing
9
Journal of fashion marketing and management
8
Journal of hospitality marketing & management
8
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Global business review
6
International journal of public sector performance management : IJPSPM
6
Journal of marketing communications
6
Journal of vacation marketing : an international journal
6
Information systems research : ISR
5
International journal of electronic business
5
Journal of global information management : an official publication of the Information Resources Management Association
5
Journal of international consumer marketing
5
Management information systems : mis quarterly
5
Technological forecasting & social change : an international journal
5
Tourism management perspectives : TMP
5
Asia Pacific journal of marketing and logistics
4
Electronic commerce research and applications
4
Information systems and e-business management : ISeB
4
International journal of quality & reliability management
4
International journal of retail and distribution management
4
Journal of air transport management
4
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ECONIS (ZBW)
29
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1
Importance of the perceived quality of touchpoints for customer journey analysis : evidence from the B2B sector
Koch, Christian
;
Hartmann, Michael
- In:
Electronic commerce research
23
(
2023
)
3
,
pp. 1515-1538
Persistent link: https://www.econbiz.de/10014383044
Saved in:
2
Haute cuisine three-star restaurants’ representation on websites and dining guides : a lexicometric analysis
Montargot, Nathalie
;
Kallmünzer, Andreas
;
Kraus, Sascha
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3376-3393
Persistent link: https://www.econbiz.de/10013412897
Saved in:
3
Optimal rebate strategy for an online retailer with a cashback platform : commission-driven or marketing-based?
Mu, Lifeng
;
Tang, Xin
;
Sugumaran, Vijayan
;
Xu, Wei
; …
- In:
Electronic commerce research
23
(
2023
)
1
,
pp. 475-510
Persistent link: https://www.econbiz.de/10014251719
Saved in:
4
B2B brand positioning in emerging markets : Exploring positioning signals via websites and managerial tensions in top-performing African B2B service brands
Mogaji, Emmanuel
;
Restuccia, Mariachiara
;
Lee, Zoe
; …
- In:
Industrial marketing management : the international …
108
(
2023
),
pp. 237-250
Persistent link: https://www.econbiz.de/10014227555
Saved in:
5
The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services
Pan, Huifeng
;
Ha, Hong Youl
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 601-622
Persistent link: https://www.econbiz.de/10013164481
Saved in:
6
App adoption : the effect on purchasing of customers who have used a mobile website previously
Liu, Huan
;
Lobschat, Lara
;
Verhoef, Peter C.
;
Hong, Zhao
- In:
Journal of interactive marketing : a quarterly …
47
(
2019
),
pp. 16-34
Persistent link: https://www.econbiz.de/10012060909
Saved in:
7
Measuring e-service quality and its importance to customer satisfaction and loyalty : an empirical study in a telecom setting
Zhou, Ronggang
;
Wang, Xiaorui
;
Shi, Yuhan
;
Zhang, Renqian
; …
- In:
Electronic commerce research
19
(
2019
)
3
,
pp. 477-499
Persistent link: https://www.econbiz.de/10012099746
Saved in:
8
Positioning through B2B carrier signals : understanding how service quality is communicated via websites
Williams, Zachary
;
Lueg, Jason E.
;
Hancock, Tyler
; …
- In:
Industrial marketing management : the international …
81
(
2019
),
pp. 54-64
Persistent link: https://www.econbiz.de/10012107680
Saved in:
9
Using websites to recruit franchisee candidates
López-Fernández, Begoña
;
Perrigot, Rozenn
- In:
Journal of interactive marketing : a quarterly …
42
(
2018
),
pp. 80-94
Persistent link: https://www.econbiz.de/10011873137
Saved in:
10
Personalized recommendation based on customer preference mining and sentiment assessment from a Chinese e-commerce website
Jing, Nan
;
Jiang, Tao
;
Du, Juan
;
Sugumaran, Vijayan
- In:
Electronic commerce research
18
(
2018
)
1
,
pp. 159-179
Persistent link: https://www.econbiz.de/10011813179
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