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isPartOf:"Journal of retailing"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"International journal of electronic marketing and retailing : IJEMR"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Online retailing
292
Online-Handel
291
Consumer behaviour
205
Konsumentenverhalten
205
E-commerce
123
Electronic Commerce
123
Internet marketing
79
Online-Marketing
79
Einzelhandel
63
Retail trade
63
Social Web
49
Social web
49
Beziehungsmarketing
45
Relationship marketing
45
Website
44
Viral marketing
43
Virales Marketing
43
Customer satisfaction
42
Confidence
33
Distribution channel
33
Vertrauen
33
Vertriebsweg
33
Dienstleistungsqualität
28
Service quality
28
Experiment
21
Internet
20
Personalisierung
19
Personalization
19
Innovation adoption
17
Innovationsakzeptanz
17
online shopping
16
e-commerce
15
Data Mining
12
Data mining
12
India
12
USA
12
United States
12
Indien
11
consumer behaviour
11
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42
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English
42
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Acharyulu, G. V. R. K.
1
Aiolfi, Simone
1
Akrimi, Yosra
1
Al Khasawneh, Mohammad Hamdi
1
Al-Adwan, Ahmad Samed
1
Algesheimer, René
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Alhorani, Alaa
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Alonso-Almeida, María del Mar
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Anh Chi Phan
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Aslam, Faheem
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Assimakopoulos, Costas
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Awan, Tahir Mumtaz
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Bateman, Patrick J.
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Bellaaj, Moez
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Bellini, Silvia
1
Bernardo, Merce
1
Bhatnagar, Amit
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Bijmolt, H. A.
1
Bijmolt, Tammo H. A.
1
Bilgihan, Anil
1
Biswas, Abhijit
1
Blut, Markus
1
Cardoso, Margarida
1
Carlson, Jamie
1
Che, Tong
1
Chea, Sophea
1
Chen, Jengchung Victor
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Cobanoglu, Cihan
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Dholakia, Utpal
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Di Fatta, Davide
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Journal of retailing
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
International journal of electronic marketing and retailing : IJEMR
Journal of retailing and consumer services
79
Journal of business research : JBR
19
Journal of internet commerce
19
Cogent business & management
14
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
International journal of hospitality management
13
Journal of electronic commerce research : JECR
13
Tourism management : research, policies, practice
12
Asia Pacific journal of marketing and logistics
11
International journal of retail & distribution management
11
International journal of retail and distribution management
11
International journal of business information systems : IJBIS
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
International journal of electronic customer relationship management : IJECRM
10
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
10
Journal of strategic marketing
9
Psychology & marketing
8
The service industries journal
8
Journal of hospitality marketing & management
7
Journal of travel and tourism marketing
7
The international review of retail, distribution and consumer research
7
The journal of services marketing
7
Electronic commerce research and applications
6
Information systems and e-business management : ISeB
6
International journal of internet marketing and advertising : IJIMA
6
International journal of production economics
6
International journal of quality & reliability management
6
Journal of global marketing
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
6
Journal of marketing management : MM
6
Service business
6
Administrative Sciences : open access journal
5
Electronic commerce research
5
Electronic markets : the international journal on networked business
5
International journal of contemporary hospitality management
5
International journal of electronic business : IJEB
5
International journal of electronic commerce : IJEC
5
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ECONIS (ZBW)
42
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1
Effect of linguistic disfluency on consumer satisfaction : evidence from an online knowledge payment platform
Zhang, Jin
;
Li, Xinrui
;
Zhang, Jilong
;
Wang, Liye
- In:
Information & management : the internat. journal of …
60
(
2023
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10013534499
Saved in:
2
Antecedents and outcomes of omnichannel retail customer experience
Nguyen Hai Ninh
;
Tran Manh Dung
- In:
International journal of electronic marketing and …
14
(
2023
)
2
,
pp. 171-189
Persistent link: https://www.econbiz.de/10014310008
Saved in:
3
How e-service quality influence post-purchase behaviour : the mediating role of perceived value and the moderating of perceived risk
Ha Thu Nguyen
;
Anh Chi Phan
;
Phuong Hien Nguyen
- In:
International journal of electronic marketing and …
14
(
2023
)
3
,
pp. 257-274
Persistent link: https://www.econbiz.de/10014310029
Saved in:
4
Investigating last-mile delivery options on online shoppers experience and repurchase intention
Salini Devi Rajendran
;
Siti Norida Wahab
- In:
International journal of electronic marketing and …
13
(
2022
)
2
,
pp. 224-241
Persistent link: https://www.econbiz.de/10013255657
Saved in:
5
What drives consumers to shop on mobile devices? : insights from a meta-analysis
Luceri, Beatrice
;
Bijmolt, Tammo H. A.
;
Bellini, Silvia
; …
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 178-196
Persistent link: https://www.econbiz.de/10013207547
Saved in:
6
Perceived omnichannel customer experience (OCX) : concept, measurement, and impact
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Gudergan, Siegfried
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 611-632
Persistent link: https://www.econbiz.de/10013535715
Saved in:
7
Relative persuasiveness of repurchase intentions versus recommendations in online reviews
Ravula, Prashanth
;
Jha, Subhash
;
Biswas, Abhijit
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 724-740
Persistent link: https://www.econbiz.de/10013535724
Saved in:
8
Interactive websites of e-malls instigate intentions to generate e-WoM
Awan, Tahir Mumtaz
;
Latif, Tayyaba
;
Aslam, Faheem
; …
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 319-333
Persistent link: https://www.econbiz.de/10014309741
Saved in:
9
The impact of new e-retailer's policy information on post-purchase services towards customer satisfaction
Kennedy, E. Noble
;
Kundu, Goutam Kumar
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 360-389
Persistent link: https://www.econbiz.de/10014309744
Saved in:
10
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
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