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isPartOf:"Journal of retailing"
~isPartOf:"The service industries journal"
~person:"Chang, Shu-chun"
~person:"Chen, Mei-fang"
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Journal of retailing
The service industries journal
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The influence of emotions displayed and personal selling on customer behaviour intention
Wang, Edward Shih-tse
;
Tsai, Bi-kun
;
Chen, Tzy-ling
; …
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 353-366
Persistent link: https://www.econbiz.de/10009510683
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2
The impacts of ethical sales behaviour on customer loyalty in the life insurance industry
Chen, Mei-fang
;
Mau, Liang-hung
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 59-74
Persistent link: https://www.econbiz.de/10003849569
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