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isPartOf:"The journal of business & industrial marketing"
~person:"Gebauer, Heiko"
~person:"Landry, Timothy D."
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Search: subject_exact:"Produktbegleitende Dienstleistung"
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Bundling strategy
3
Leistungsbündel
3
Dienstleistungsmanagement
2
Dienstleistungsqualität
2
Organisationsstruktur
2
Organizational structure
2
Service management
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Gebauer, Heiko
Landry, Timothy D.
Kowalkowski, Christian
6
Kindström, Daniel
5
Edvardsson, Bo
2
Granot, Elad
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Gross, Andrew C.
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Indounas, Kostis
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Javalgi, Rajshekhar G.
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The journal of business & industrial marketing
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of service management
5
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
2
Business Excellence in technologieorientierten Unternehmen
1
Business strategy series
1
Erfolgreich mit After Sales Services : Geschäftsstrategien für Servicemanagement und Ersatzteillogistik
1
European management journal
1
International journal of Chinese culture and management : IJCCM
1
International journal of production economics
1
International journal of services technology and management
1
Journal of business research : JBR
1
Journal of business strategy
1
Journal of business-to-business marketing
1
Journal of retailing
1
Journal of service research : JSR
1
Management von Service Innovationen in Business-to-Business Märkten : Erfahrungen, Konzepte und Handlungsperspektiven
1
Regional studies : official journal of the Regional Studies Association
1
Technological forecasting & social change : an international journal
1
Universia business review : UBR
1
Zeitschrift für wirtschaftlichen Fabrikbetrieb : ZWF ; Organ des VDI-Kompetenzfeldes Informationstechnik (VDI-KfIT)
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ECONIS (ZBW)
4
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1
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
Saved in:
2
ICT as a catalyst for service business orientation
Kowalkowski, Christian
;
Kindström, Daniel
;
Gebauer, Heiko
- In:
The journal of business & industrial marketing
28
(
2013
)
6
,
pp. 506-513
Persistent link: https://www.econbiz.de/10009790087
Saved in:
3
Customer-focused and service-focused orientation in organizational structures
Gebauer, Heiko
;
Kowalkowski, Christian
- In:
The journal of business & industrial marketing
27
(
2012
)
7
,
pp. 527-537
Persistent link: https://www.econbiz.de/10009672503
Saved in:
4
Global approaches to the service business in manufacturing companies
Kucza, Gunther
;
Gebauer, Heiko
- In:
The journal of business & industrial marketing
26
(
2011
)
7
,
pp. 472-483
Persistent link: https://www.econbiz.de/10009410790
Saved in:
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