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isPartOf:"The service industries journal"
~subject:"Benchmarking"
~subject:"Hotellerie"
~subject:"KMU"
~type:"article"
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Benchmarking
Hotellerie
KMU
Fuzzy sets
10
Fuzzy-Set-Theorie
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Taiwan
6
Dienstleistungsqualität
4
Service quality
4
AHP approach
3
AHP-Verfahren
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Beschwerdemanagement
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Lin, Wen-bao
2
Chao, Pei
1
Chu, Kuo-kuang
1
Fu, Hsin-pin
1
Lee, Hung-hsuan
1
Liao, Yen-chun
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The service industries journal
Benchmarking : an international journal ; BIJ
10
International journal of process management and benchmarking : IJPMB
7
International journal of services and operations management
6
Journal of business research : JBR
5
International journal of productivity and quality management : IJPQM
4
Tourism management : research, policies, practice
4
Benchmarking : an international journal
3
Decision-making in international entrepreneurship : unveiling cognitive implications towards entrepreneurial internationalisation
3
Journal of business economics and management
3
Business strategy and the environment
2
Economic research
2
International journal of business information systems : IJBIS
2
International journal of hospitality management
2
International journal of production economics
2
International journal of production research
2
Journal of the Operational Research Society
2
Technological forecasting & social change : an international journal
2
Tourism management perspectives : TMP
2
Administrative Sciences : open access journal
1
Amfiteatru economic : an economic and business research periodical
1
Asia Pacific journal of innovation and entrepreneurship : APJIE
1
Asian Academy of Management journal
1
Cogent business & management
1
Computational & mathematical organization theory
1
Contemporary economics
1
Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets
1
Entrepreneurial business and economics review : EBER
1
Entscheidungsprobleme im Supply Chain Management : quantitative Lösungsansätze für den Mittelstand
1
European journal of industrial engineering : EJIE
1
European journal of marketing : EJM
1
European management journal
1
Fuzzy economic review : the review of the International Association for Fuzzy-Set Management and Economy
1
Group decision and negotiation
1
Health care management science
1
Hitotsubashi journal of economics
1
Information systems and e-business management : ISeB
1
Information technology and management
1
Intelligent analytics with advanced multi-industry applications
1
International journal of Indian culture and business management : IJICBM
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ECONIS (ZBW)
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Using fuzzy AHP and VIKOR for benchmarking analysis in the hotel industry
Fu, Hsin-pin
;
Chu, Kuo-kuang
;
Chao, Pei
;
Lee, Hung-hsuan
; …
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2373-2389
Persistent link: https://www.econbiz.de/10009298979
Saved in:
2
Service recovery expectation model : from the perspectives of consumers
Lin, Wen-bao
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 873-889
Persistent link: https://www.econbiz.de/10003993297
Saved in:
3
Relevant factors that affect service recovery performance
Lin, Wen-bao
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 891-910
Persistent link: https://www.econbiz.de/10003993299
Saved in:
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