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isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~language:"eng"
~subject:"Arbeitszufriedenheit"
~subject:"Dienstleistungsqualität"
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Arbeitszufriedenheit
Dienstleistungsqualität
Higher education institution
22
Hochschule
22
higher education
20
Service quality
18
Quality management
12
Qualitätsmanagement
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service quality
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quality
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student satisfaction
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quality management
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Zufriedenheit
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quality management system
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Baković, Tomislav
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Dužević, Ines
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Barone, Stefano
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Cegarra Navarro, Juan Gabriel
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Duque, Lola C.
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Franco, Eva Lo
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Syamsulang Sarifuddin
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Thurasamy Ramayah
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Trivellas, Panagiotis
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of marketing for higher education
17
Discussion paper series / IZA
10
International review on public and non-profit marketing
9
International journal of quality and service sciences
8
Services marketing quarterly
6
Economics of education review
5
The TQM journal : the international review of organizational improvement
5
Total quality management & business excellence
5
Education economics
4
Beiträge zur Hochschulpolitik
3
Cogent business & management
3
Foundations of Management : the journal of Warsaw University of Technology
3
International journal of services, economics and management
3
NBER working paper series
3
Socio-economic planning sciences : the international journal of public sector decision-making
3
The service industries journal
3
European research studies
2
IZA Discussion Paper
2
International journal of business excellence : IJBEX
2
International journal of business information systems : IJBIS
2
International journal of economic perspectives : IJEP
2
International journal of education economics and development : IJEED
2
International journal of learning and change : IJLC
2
International journal of productivity and quality management : IJPQM
2
Journal of Asian finance, economics and business : JAFEB
2
Journal of Trade Science
2
Journal of industrial engineering and management : JIEM
2
Market : review for marketing theory and practice
2
Marketing i menedžment innovacij : m&mi
2
NBER Working Paper
2
Pakistan journal of commerce and social sciences
2
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
2
Problems and perspectives in management : PPM ; international research journal
2
Public management review
2
Research policy : policy, management and economic studies of science, technology and innovation
2
Technological forecasting & social change : an international journal
2
The international journal of management education
2
The journal of economics
2
Working papers / Faculty of Applied Economics, Universiteit Antwerpen
2
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ECONIS (ZBW)
18
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1
Improvement in higher education quality of the North-East University of India
Das, Prasun
;
Mukherjee, Srabanti
- In:
Total quality management & business excellence : an …
28
(
2017
)
7
,
pp. 765-781
Persistent link: https://www.econbiz.de/10011977036
Saved in:
2
3D view of issues of quality in higher education
Hrnčiar, Miroslav
;
Madzík, Peter
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 633-662
Persistent link: https://www.econbiz.de/10011723743
Saved in:
3
PAKSERV : measuring higher education service quality in a collectivist cultural context
Kashif, Muhammad
;
Thurasamy Ramayah
;
Syamsulang Sarifuddin
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 265-278
Persistent link: https://www.econbiz.de/10011558175
Saved in:
4
An application of the performance-evaluation model for e-learning quality in higher education
Martínez-Caro, Eva
;
Cegarra Navarro, Juan Gabriel
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 632-647
Persistent link: https://www.econbiz.de/10011305620
Saved in:
5
Beyond SERVQUAL : the competitive forces of higher education in Singapore
Yeo, Roland K.
;
Li, Jessica
- In:
Total quality management & business excellence : an …
25
(
2014
)
2
,
pp. 95-123
Persistent link: https://www.econbiz.de/10010234654
Saved in:
6
Teaching quality in higher education : an introductory review on a process-oriented teaching-quality model
Chen, Chung-yang
;
Chen, Pei-chi
;
Chen, Pei-ying
- In:
Total quality management & business excellence : an …
25
(
2014
)
1
,
pp. 36-56
Persistent link: https://www.econbiz.de/10010234661
Saved in:
7
A framework for analysing higher education performance : students' satisfaction, perceived learning outcomes, and dropout intentions
Duque, Lola C.
- In:
Total quality management & business excellence : an …
25
(
2014
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10010234664
Saved in:
8
An extended framework for analysing higher education performance
Dužević, Ines
;
Mikulić, Josip
;
Baković, Tomislav
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 599-617
Persistent link: https://www.econbiz.de/10011854106
Saved in:
9
Applying a fuzzy questionnaire in a peer review process
Jónás, Tamás
;
Tóth, Zsuzsanna Eszter
;
Árva, Gábor
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1228-1245
Persistent link: https://www.econbiz.de/10011918914
Saved in:
10
Manage perceived e-learning quality in Egyptian context
Adel, Riham
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 600-613
Persistent link: https://www.econbiz.de/10011723736
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