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language:"eng"
~isPartOf:"Advances in Pacific Basin business, economics, and finance"
~isPartOf:"Journal of financial services marketing : JFSM"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Genossenschaftsbank"
~subject:"Personal banking"
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Genossenschaftsbank
Personal banking
Bank marketing
33
Bankmarketing
33
Beziehungsmarketing
11
Relationship marketing
11
Consumer behaviour
10
Konsumentenverhalten
10
Privatkundengeschäft
8
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6
United States
6
Electronic Banking
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5
Customer satisfaction
4
Dienstleistungsqualität
4
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4
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Dienstleistungsmarketing
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Crowe, Joe
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Durkin, Mark
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Katuri, Srinivasa
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Lam, Monica
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Lees, Gavin
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Lewis, Barbara R.
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Advances in Pacific Basin business, economics, and finance
Journal of financial services marketing : JFSM
The international journal of bank marketing : IJBM
The journal of services marketing
3
International Customer Behaviour and Retailing Research : 2nd CIRCLE conference proceedings
2
Services marketing quarterly
2
Aktuelle Entwicklungen im Finanzdienstleistungsbereich : 3. Liechtensteinisches Finanzdienstleistungs-Symposium an der Fachhochschule Liechtenstein ; mit 50 Tabellen
1
Banks and bank systems : international research journal
1
Business and Economic Research : BER
1
CRM in financial services : a practical guide to making customer relationship management work
1
International Journal of Bank Marketing - Volume 26, Edition 1
1
International journal of business innovation and research : IJBIR
1
International journal of financial research
1
Journal for global business advancement : JGBA
1
Mudra : journal of finance and accounting
1
Perspectives / Institut Mondial des Caisses d'Epargne
1
Schriften zur Unternehmensplanung
1
Schriftenreihe des Zentrums für Ertragsorientiertes Bankmanagement
1
Singapore management review : Asia Pacific journal of management theory and practice
1
The TQM journal : the international review of organizational improvement
1
The international journal of bank marketing
1
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
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ECONIS (ZBW)
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1
An evaluation of an integrated perspective of perceived service quality for retail banking services in India
Mittal, Sanjiv
;
Gera, Rajat
;
Batra, Dharminder Kumar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 330-350
Persistent link: https://www.econbiz.de/10011383612
Saved in:
2
A model of green bank marketing
Lymperopoulos, Constantine
;
Chaniotakis, Ioannis E.
; …
- In:
Journal of financial services marketing : JFSM
17
(
2012/13
)
2
,
pp. 177-186
Persistent link: https://www.econbiz.de/10009681450
Saved in:
3
Hybrid segmentation of internet banking users
Zuccaro, Cataldo
;
Savard, Martin
- In:
The international journal of bank marketing : IJBM
28
(
2010
)
6
,
pp. 448-464
Persistent link: https://www.econbiz.de/10008738410
Saved in:
4
Understanding customers' revealed satisfaction preferences : an order probit model for credit unions
Barboza, Gustavo
;
Roth, Kevin
- In:
Journal of financial services marketing : JFSM
13
(
2008/09
)
4
,
pp. 330-344
Persistent link: https://www.econbiz.de/10003820588
Saved in:
5
Special issue: Strategic developments in financial services marketing
Lymperopoulos, Constantine
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003806417
Saved in:
6
Factors that affect consumers' cross-buying intention : a model for financial services
Soureli, Magdalini
;
Lewis, Barbara R.
;
Karantinou, …
- In:
Journal of financial services marketing : JFSM
13
(
2008/09
)
1
,
pp. 5-16
Persistent link: https://www.econbiz.de/10003806426
Saved in:
7
Relationship disconnect in retail banking
Durkin, Mark
;
O'Donnell, Aodheen
;
Crowe, Joe
- In:
Journal of financial services marketing : JFSM
12
(
2007/08
)
4
,
pp. 260-271
Persistent link: https://www.econbiz.de/10003698394
Saved in:
8
Switching banks : old bank gone but not forgotten
Lees, Gavin
;
Garland, Ron
;
Wright, Malcolm
- In:
Journal of financial services marketing : JFSM
12
(
2007/08
)
2
,
pp. 146-156
Persistent link: https://www.econbiz.de/10003697774
Saved in:
9
Building customers' affective commitment towards retail banks : the role of CRM in each "moment of truth"
Menon, Kalyani
;
O'Connor, Aidan
- In:
Journal of financial services marketing : JFSM
12
(
2007/08
)
2
,
pp. 157-168
Persistent link: https://www.econbiz.de/10003697778
Saved in:
10
Switching customers from branches to internet: a credit union's journey
Katuri, Srinivasa
;
Lam, Monica
- In:
Journal of financial services marketing : JFSM
11
(
2006/07
)
3
,
pp. 229-248
Persistent link: https://www.econbiz.de/10003470297
Saved in:
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