//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
person:"Fomin, Anatolij Stepanovič"
~person:"Karaesmen, Fikri"
~person:"Mei, R. D. van der"
~person:"Mutuswami, Suresh"
~person:"Sakov, Anat"
~subject:"Callcenter"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Queueing theory"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Callcenter
Queueing theory
32
Warteschlangentheorie
30
Theorie
10
Theory
10
Call centre
7
Dynamic programming
6
Neue politische Ökonomie
5
Public choice
5
Queueing problem
5
Dynamische Optimierung
4
Mathematical programming
4
Mathematische Optimierung
4
Preismanagement
4
Pricing strategy
4
Allocation
3
Allokation
3
Markov chain
3
Markov-Kette
3
Nichtkooperatives Spiel
3
Noncooperative game
3
Statistical method
3
Statistische Methode
3
USA
3
United States
3
Admission policy
2
Batch arrivals
2
Decision theory
2
Dienstleistungssektor
2
Egalitarian equivalence
2
Entscheidungstheorie
2
Game theory
2
Inventory model
2
Lagerhaltungsmodell
2
No-envy
2
Rationality
2
Rationalität
2
Service industry
2
Spieltheorie
2
Strategyproofness
2
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
5
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Arbeitspapier
2
Graue Literatur
2
Non-commercial literature
2
Working Paper
2
Language
All
English
7
Author
All
Fomin, Anatolij Stepanovič
Karaesmen, Fikri
Mei, R. D. van der
Mutuswami, Suresh
Sakov, Anat
Mandelbaum, Avishai
6
Jouini, Oualid
5
Dallery, Yves
4
Gans, Noah
4
Legros, Benjamin
4
Shen, Haipeng
4
Stolletz, Raik
4
Akşin, Zeynep
3
Emadi, Seyed Morteza
3
Gurvich, Itai
3
Helber, Stefan
3
Ibrahim, Rouba
3
Koole, Ger M.
3
Shumsky, Robert A.
3
Whitt, Ward
3
Armony, Mor
2
Bassamboo, Achal
2
Brown, Lawrence
2
Deshpande, Vinayak
2
Ding, Sihan
2
Henken, Kirsten
2
Huang, Junfei
2
Köller, Frank
2
Lee, Hsiao-hui
2
Manitz, Michael
2
Perry, Ohad
2
Pinker, Edieal J.
2
Tezcan, Tolga
2
Ward, Amy R.
2
Zeltyn, Sergey
2
Zhang, Jiheng
2
Afèche, Philipp
1
Aguir, M. Salah
1
Aguir, Salah
1
Aktekin, Tevfik
1
Akşin, O. Zeynep
1
Alotaibi, Youseef
1
more ...
less ...
Institution
All
The Wharton Financial Institutions Center
1
Published in...
All
OR spectrum : quantitative approaches in management
2
Working papers / Financial Institutions Center
2
European journal of operational research : EJOR
1
Journal of the American Statistical Association : JASA
1
Production and operations management : an international journal of the Production and Operations Management Society
1
Source
All
ECONIS (ZBW)
7
Showing
1
-
7
of
7
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Call centers with a postponed callback offer
Legros, Benjamin
;
Ding, Sihan
;
Mei, R. D. van der
; …
- In:
OR spectrum : quantitative approaches in management
39
(
2017
)
4
,
pp. 1097-1125
Persistent link: https://www.econbiz.de/10011777097
Saved in:
2
Call center delay announcement using a newsvendor-like performance criterion
Jouini, Oualid
;
Akşin, Zeynep
;
Karaesmen, Fikri
; …
- In:
Production and operations management : an international …
24
(
2015
)
4
,
pp. 587-604
Persistent link: https://www.econbiz.de/10011282790
Saved in:
3
On the estimation of the true demand in call centers with redials and reconnects
Ding, Sihan
;
Koole, Ger M.
;
Mei, R. D. van der
- In:
European journal of operational research : EJOR
246
(
2015
)
1
,
pp. 250-262
Persistent link: https://www.econbiz.de/10011341649
Saved in:
4
Statistical analysis of a telephone call center : a queueing-science perspective
Brown, Lawrence A.
;
Gans, Noah
;
Mandelbaum, Avishai
; …
- In:
Journal of the American Statistical Association : JASA
100
(
2005
)
469
,
pp. 36-50
Persistent link: https://www.econbiz.de/10002702139
Saved in:
5
Statistical analysis of a telephone call center : a queueing-science perspective
Brown, Lawrence
;
Gans, Noah
;
Mandelbaum, Avishai
; …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002444709
Saved in:
6
The impact of retrials on call center performance
Aguir, Salah
;
Karaesmen, Fikri
;
Akşin, O. Zeynep
; …
- In:
OR spectrum : quantitative approaches in management
26
(
2004
)
3
,
pp. 353-376
Persistent link: https://www.econbiz.de/10002094565
Saved in:
7
Statistical analysis of a telephone call center : a queueing-science perspective
Brown, Lawrence
;
Gans, Noah
;
Mandelbaum, Avishai
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001754522
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->