//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
person:"Goussinsky, Ruhama"
~person:"Golubovskaya, Maria"
~subject:"2007-2008"
~subject:"Human Resource Management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistungsberufe"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
2007-2008
Human Resource Management
Dienstleistungsberufe
5
Service workers
5
Arbeitsverhalten
3
Work behaviour
3
Arbeitsgestaltung
2
Arbeitskräfte
2
Arbeitsschutz
2
Arbeitszufriedenheit
2
Australia
2
Australien
2
Consumer behaviour
2
Customer service
2
Gewalt
2
Israel
2
Job design
2
Job satisfaction
2
Konsumentenverhalten
2
Kundenservice
2
Occupational safety
2
Tourism employees
2
Tourismusberufe
2
Violence
2
Workforce
2
Academic-practitioner gap
1
Arbeitsgruppe
1
COVID-19
1
Coping strategy
1
Coping-Strategie
1
Coronavirus
1
Dienstleistungssektor
1
Emotion
1
Employee retention
1
Employee vulnerability
1
Employee wellbeing outcomes
1
Frontline service employees (FLE)
1
Frontline service employees (FLEs)
1
Future workforce challenges
1
Industry insights
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Goussinsky, Ruhama
Golubovskaya, Maria
Bazen, Stephen
2
Lucifora, Claudio
2
Salverda, Wiemer
2
Bolton, Sharon C.
1
Brady, Michael K.
1
Dass, Mayukh
1
Homburg, Christian
1
Hopkins, Lucas M.
1
Houlihan, Maeve
1
Kumar, Piyush
1
Pugh, Harrison B.
1
Solnet, David
1
Stock, Ruth
1
Topaloglu, Omer
1
more ...
less ...
Published in...
All
Journal of service management
2
International journal of quality and service sciences
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Research on service frontline employees : a science - practice perspective
Solnet, David
;
Golubovskaya, Maria
- In:
Journal of service management
34
(
2023
)
5
,
pp. 1021-1037
Persistent link: https://www.econbiz.de/10014456531
Saved in:
2
Coping with customer aggression
Goussinsky, Ruhama
- In:
Journal of service management
23
(
2012
)
2
,
pp. 170-196
Persistent link: https://www.econbiz.de/10009554267
Saved in:
3
Customer aggression, emotional dissonance and employees' well-being
Goussinsky, Ruhama
- In:
International journal of quality and service sciences
3
(
2011
)
3
,
pp. 248-266
Persistent link: https://www.econbiz.de/10009405157
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->