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person:"Singh, Ramendra"
~person:"Fichtel, Sina"
~person:"Hochstein, Bryan"
~type_genre:"Aufsatz im Buch"
~type_genre:"Graue Literatur"
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Salespeople
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Singh, Ramendra
Fichtel, Sina
Hochstein, Bryan
Verbeke, Willem J. M. I.
7
Bardey, David
4
Bieberstein, Frauke von
4
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3
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Working paper series : WPS
4
Boundary spanning elements and the marketing function in organizations : concepts and empirical studies
1
Innovatives Dienstleistungsmarketing in Theorie und Praxis
1
Knowledge management strategies for business development
1
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
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ECONIS (ZBW)
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1
When, and how salespersons spend time with customers?
Singh, Ramendra
-
2011
Persistent link: https://www.econbiz.de/10009379493
Saved in:
2
SALCUSTOR : a multi-dimensional scale for salesperson's customer orientation and implications for customer-oriented selling
Singh, Ramendra
;
Koshy, Abraham
-
2010
Persistent link: https://www.econbiz.de/10003987563
Saved in:
3
Impact of apologetic vs defensive selling strategies under negative corporate publicity : exploring the role of customer trust and gratitude
Singh, Ramendra
;
Xie, Yi
-
2010
Persistent link: https://www.econbiz.de/10003987572
Saved in:
4
Salesperson's karma orientation : a conceptual framework and research propositions
Singh, Ramendra
;
Singh, Rakesh
-
2010
Persistent link: https://www.econbiz.de/10003987576
Saved in:
5
Drivers of salesperson's customer orientation : a work value perspective
Singh, Ramendra
;
Singh, Rakesh
- In:
Boundary spanning elements and the marketing function …
,
(pp. 49-62)
.
2015
Persistent link: https://www.econbiz.de/10010506735
Saved in:
6
Impact of front-line employee performance on brand perception : a case from AUDI AG
Fichtel, Sina
;
Blankenberg, Nina
;
Ammler, Stefanie
- In:
Serviceorientierung im Unternehmen : Forum …
,
(pp. 163-179)
.
2010
Persistent link: https://www.econbiz.de/10003943233
Saved in:
7
Knowledge management for an effective sales and marketing function
Karna, Amit
;
Singh, Ramendra
;
Verma, Sanjay
- In:
Knowledge management strategies for business development
,
(pp. 324-337)
.
2010
Persistent link: https://www.econbiz.de/10003905715
Saved in:
8
Anstrengung und Fähigkeiten des Kundenkontaktmitarbeiters im Service Encounter als zentrale Determinanten der Kundenzufriedenheit : eine empirische Analyse aus Kundensicht
Specht, Nina
;
Fichtel, Sina
- In:
Innovatives Dienstleistungsmarketing in Theorie und Praxis
,
(pp. 121-151)
.
2006
Persistent link: https://www.econbiz.de/10003413668
Saved in:
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