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source:"base"
~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Journal of the Academy of Marketing Science"
~source:"econis"
~subject:"Work behaviour"
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Work behaviour
Salespeople
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Beziehungsmarketing
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Relationship marketing
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Customer satisfaction
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Kundenzufriedenheit
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B-to-B-Marketing
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Dienstleistungsqualität
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Miao, C. Fred
2
Ahmad, Bilal
1
Akhtar, Nadeem
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Evans, Kenneth R.
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Hollenbeck, John R.
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Hughes, Douglas E.
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Lam, Son K.
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Noble, Stephanie M.
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Schrock, Wyatt A.
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Asia Pacific journal of marketing and logistics
Journal of the Academy of Marketing Science
The journal of personal selling & sales management : JPSSM
16
Industrial marketing management : the international journal for industrial and high-tech firms
13
Journal of business research : JBR
9
Journal of retailing and consumer services
8
Journal of business ethics : JOBE
5
International journal of hospitality management
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Journal of marketing
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Journal of retailing
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Journal of service research : JSR
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The journal of business & industrial marketing
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Psychology & marketing
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Boundary spanning elements and the marketing function in organizations : concepts and empirical studies
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International journal of bank marketing
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International journal of contemporary hospitality management
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Journal of business-to-business marketing
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Journal of managerial issues : JMI
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Journal of marketing theory and practice
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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
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Journal of personal selling & sales management : JPSSM
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Marketing intelligence & planning
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Service business
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The international journal of bank marketing : IJBM
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The international journal of human resource management
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The service industries journal
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Tourism management : research, policies, practice
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Academy of Management journal : AMJ
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Australasian marketing journal
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Boukis, A., Koritos, C., Daunt, K. L., & Papastathopoulos, A. (2020). Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style. Tourism Management
1
Chinese management studies
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Diskussionspapiere des Lehrstuhls für Personal und Unternehmensführung
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ERIM Ph. D. series research in management / Erasmus Institute of Management
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ESMT Working Paper
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European journal of management and business economics : EJM&BE
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European journal of marketing
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European journal of marketing : EJM
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European management journal
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Handbook of research on retailer-consumer relationship development
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ECONIS (ZBW)
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1
Does polychronicity among sales employees develop B2B service recovery? : a dual assessment through ambidextrous leadership
Ahmad, Bilal
;
Yuan, Jingbo
;
Akhtar, Nadeem
;
Waheed, Abdul
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2785-2807
Persistent link: https://www.econbiz.de/10014430285
Saved in:
2
Self-oriented competitiveness in salespeople : sales management implications
Schrock, Wyatt A.
;
Hughes, Douglas E.
;
Zhao, Yanhui
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
6
,
pp. 1201-1221
Persistent link: https://www.econbiz.de/10012659718
Saved in:
3
Effects of work-family interface conflicts on salesperson behaviors : a double-edged sword
Miao, C. Fred
;
Wang, Guangping
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
5
,
pp. 762-783
Persistent link: https://www.econbiz.de/10011772388
Saved in:
4
Extrinsic versus intrinsic approaches to managing a multi-brand salesforce : when and how do they work?
Gillespie, Erin Adamson
;
Noble, Stephanie M.
;
Lam, Son K.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
6
,
pp. 707-725
Persistent link: https://www.econbiz.de/10011614086
Saved in:
5
The interactive effects of sales control systems on salesperson performance : a job demands-resources perspective
Miao, C. Fred
;
Evans, Kenneth R.
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
1
,
pp. 73-90
Persistent link: https://www.econbiz.de/10009719768
Saved in:
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