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source:"base"
~person:"Cote, Joseph A."
~person:"Hochstein, Bryan"
~source:"econis"
~subject:"Kundenzufriedenheit"
~subject:"performance"
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Kundenzufriedenheit
performance
Salespeople
16
Verkaufspersonal
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Selling
7
Verkauf
7
Sales
6
Beziehungsmarketing
5
Consumer behaviour
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Konsumentenverhalten
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Relationship marketing
5
Beschaffung
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Procurement
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Success factor
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B-to-B-Marketing
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Business-to-business marketing
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Confidence
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Customer satisfaction
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Kaufentscheidung
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Lieferantenmanagement
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Purchase decision
2
Supplier relationship management
2
Vertrauen
2
influence
2
salespeople
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Absatz
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Adaptiveness
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Anlageverhalten
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Arbeitsgruppe
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Arbeitszufriedenheit
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Behavioral economics
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Behavioural finance
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Betriebliche Wertschöpfung
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Burnout
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Cote, Joseph A.
Hochstein, Bryan
Agnihotri, Raj
7
Gabler, Colin B.
4
Homburg, Christian
4
Jaramillo, Fernando
4
Rutherford, Brian N.
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Wieseke, Jan
4
Zablah, Alex R.
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Ahearne, Michael
3
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Chaker, Nawar N.
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Haas, Alexander
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Hartmann, Nathaniel N.
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Itani, Omar S.
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3
Johlke, Mark C.
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Jones, Eli
3
Krush, Michael T.
3
Plouffe, Christopher R.
3
Rapp, Adam
3
Schwepker, Charles H. <Jr.>
3
Svensson, Göran
3
Amenuvor, Fortune Edem
2
Arndt, Aaron D.
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Auh, Seigyoung
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Babakus, Emin
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Bornemann, Torsten
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Brown, Tom
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Brown, Tom J.
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Calantone, Roger J.
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Collier, Joel E.
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Dubinsky, Alan J.
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Fichtel, Sina
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Journal of business research : JBR
1
Journal of marketing
1
Journal of personal selling & sales management : JPSSM
1
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
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Gritting their teeth to close the sale : the positive effect of salesperson grit on job satisfaction and performance
Dugan, Riley
;
Hochstein, Bryan
;
Rouziou, Maria
; …
- In:
Journal of personal selling & sales management : JPSSM
39
(
2019
)
1
,
pp. 81-101
Persistent link: https://www.econbiz.de/10012200858
Saved in:
2
"Let's make a deal" : price outcomes and the interaction of customer persuasion knowledge and salesperson negotiation strategies
Holmes, Yvette M.
;
Beitelspacher, Lauren Skinner
; …
- In:
Journal of business research : JBR
78
(
2017
),
pp. 81-92
Persistent link: https://www.econbiz.de/10011736241
Saved in:
3
Does the customer matter most? : exploring strategic frontline employees’ influence of customers, the internal business team, and external business partners
Plouffe, Christopher R.
;
Bolander, Willy
;
Cote, Joseph A.
; …
- In:
Journal of marketing
80
(
2016
)
1
,
pp. 106-123
Persistent link: https://www.econbiz.de/10011507463
Saved in:
4
Which influence tactics lead to sales performance? : it is a matter of style
Plouffe, Christopher R.
;
Bolander, Willy
;
Cote, Joseph A.
- In:
The journal of personal selling & sales management : JPSSM
34
(
2014
)
2
,
pp. 141-159
Persistent link: https://www.econbiz.de/10010346522
Saved in:
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