//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
source:"econis"
~isPartOf:"International journal of productivity and quality management : IJPQM"
~isPartOf:"International journal of services, economics and management"
~subject:"Structural equation model"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Servicequalität"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Structural equation model
Dienstleistungsqualität
179
Service quality
179
Customer satisfaction
91
Kundenzufriedenheit
91
Quality management
76
Qualitätsmanagement
76
service quality
46
Beziehungsmarketing
37
Relationship marketing
37
Consumer behaviour
35
Konsumentenverhalten
35
customer satisfaction
26
Hospital
21
Krankenhaus
21
Gesundheitsversorgung
17
Health care
17
Product quality
17
Produktqualität
17
Gesundheitswesen
15
Health care system
15
Measurement
15
Messung
15
Bank
14
India
13
Indien
13
SERVQUAL
13
Strukturgleichungsmodell
13
quality
13
AHP approach
12
AHP-Verfahren
12
Customer service
12
Fuzzy sets
12
Fuzzy-Set-Theorie
12
Kundenservice
12
Malaysia
12
Jordan
11
Jordanien
11
Hotel industry
10
Hotellerie
10
more ...
less ...
Online availability
All
Undetermined
8
Type of publication
All
Article
13
Type of publication (narrower categories)
All
Article in journal
13
Aufsatz in Zeitschrift
13
Language
All
English
13
Author
All
Abdul Rahman
2
Abudaqa, Anas
1
Ahmed, Gouher
1
Al-Hawary, Sulieman Ibraheem Shelash
1
Al-Nady, Bahaà Abdul-Hafez Attallah
1
Alblooshi, Tareq
1
Anber Abraheem Shlash Mohammad
1
Anil, Anu P.
1
Azli, Moer
1
Bali, Aditya
1
Barrijal, Said
1
Ben Ali, Mohamed
1
Bhati, Narender Singh
1
Bouksour, Otmane
1
Connie, Gan
1
Gera, Rajat
1
Hilmi, Mohd Faiz
1
Iniyan, S.
1
Jernick, G. Arun
1
Jing, Dong
1
Kachwala, Tohid
1
Kallurkar, S. P.
1
Kumar, S.
1
Li, Xin Tong
1
Lykoudi, Dimitra Margieta
1
Main, Naser Alolayyan
1
Mohanty, R. P.
1
Nawafleh, Sahem
1
Osman, Zahir
1
Panchal, Dinesh
1
Prakash, Anand
1
Rifai, Said
1
San, Lee Har
1
Satish, K. P.
1
Suganthi, L.
1
Syriac Nellikunnel
1
Tsogas, Markos Marios H.
1
Yan, Qu
1
Zouni, Georgia
1
more ...
less ...
Published in...
All
International journal of productivity and quality management : IJPQM
International journal of services, economics and management
The service industries journal
10
Asia Pacific journal of marketing and logistics
7
International journal of services and operations management
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Quality management journal : QMJ
6
The journal of services marketing
6
International journal of business excellence : IJBEX
5
International journal of business information systems : IJBIS
5
International journal of hospitality management
4
Journal of business research : JBR
4
Journal of travel and tourism marketing
4
Benchmarking : an international journal ; BIJ
3
European journal of marketing : EJM
3
Global business review
3
International journal of production economics
3
International journal of quality & reliability management
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of retailing and consumer services
3
Journal of strategic marketing
3
Total quality management & business excellence
3
Cogent business & management
2
Global business & economics review
2
IIMB management review
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of electronic customer relationship management : IJECRM
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of logistics : research and applications
2
International journal of quality and service sciences
2
International journal of services and operations management : IJSOM
2
International journal of sport management and marketing : IJSMM
2
Journal of hospitality marketing & management
2
Journal of open innovation : technology, market, and complexity
2
Research in transportation economics
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Tourism management : research, policies, practice
2
Vision : the journal of business perspective
2
more ...
less ...
Source
All
ECONIS (ZBW)
Showing
1
-
10
of
13
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Examining the trends in citizen satisfaction towards e-government services in United Arab Emirates : a structural equation modelling approach
Alblooshi, Tareq
;
Azli, Moer
;
Hilmi, Mohd Faiz
; …
- In:
International journal of services, economics and management
14
(
2023
)
1
,
pp. 58-77
Persistent link: https://www.econbiz.de/10014311188
Saved in:
2
E-government and citizen satisfaction in Jordan : EGOVSAT testing using SEM approach
Nawafleh, Sahem
- In:
International journal of productivity and quality …
34
(
2021
)
1
,
pp. 20-32
Persistent link: https://www.econbiz.de/10012696535
Saved in:
3
The relationships among overall service quality, customer satisfaction and customer loyalty in library services
Kachwala, Tohid
;
Panchal, Dinesh
;
Bali, Aditya
- In:
International journal of productivity and quality …
33
(
2021
)
2
,
pp. 198-217
Persistent link: https://www.econbiz.de/10012595606
Saved in:
4
Proposal of a causal model to measure the impact of quality on industrial performance : a case study from Moroccan context
Ben Ali, Mohamed
;
Rifai, Said
;
Barrijal, Said
; …
- In:
International journal of productivity and quality …
30
(
2020
)
2
,
pp. 143-167
Persistent link: https://www.econbiz.de/10012254787
Saved in:
5
Validation of customers' perceived e-service quality determinants : a confirmatory factor analysis approach
Bhati, Narender Singh
- In:
International journal of services, economics and management
11
(
2020
)
2
,
pp. 97-118
Persistent link: https://www.econbiz.de/10012285562
Saved in:
6
Examining customers' perception of electronic shopping mall's e-service quality
Li, Xin Tong
;
Abdul Rahman
;
Connie, Gan
;
Osman, Zahir
- In:
International journal of services, economics and management
11
(
2020
)
4
,
pp. 329-346
Persistent link: https://www.econbiz.de/10012522624
Saved in:
7
An empirical investigation of the relationship between TQM practices, quality performance, and customer satisfaction level
Anil, Anu P.
;
Satish, K. P.
- In:
International journal of productivity and quality …
26
(
2019
)
1
,
pp. 96-117
Persistent link: https://www.econbiz.de/10012027749
Saved in:
8
Customer value : encounter satisfaction : overall satisfaction : examining the relationship in tourism destinations
Zouni, Georgia
;
Tsogas, Markos Marios H.
;
Lykoudi, …
- In:
International journal of services, economics and management
10
(
2019
)
4
,
pp. 357-379
Persistent link: https://www.econbiz.de/10012178955
Saved in:
9
Development and validation of multi-dimensional wind turbine service quality scale for measuring operations and maintenance service quality in wind energy sector
Jernick, G. Arun
;
Suganthi, L.
;
Iniyan, S.
- In:
International journal of productivity and quality …
23
(
2018
)
1
,
pp. 31-54
Persistent link: https://www.econbiz.de/10011861033
Saved in:
10
Banking service quality provided by commercial banks and customer satisfaction : a structural equation modelling approaches
Main, Naser Alolayyan
;
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of productivity and quality …
24
(
2018
)
4
,
pp. 543-565
Persistent link: https://www.econbiz.de/10011924288
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->