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subject:"Bank"
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~source:"econis"
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Search: subject_exact:"Kundenbeziehungen"
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Bank
Beziehungsmarketing
99
Relationship marketing
99
Consumer behaviour
36
Konsumentenverhalten
36
Customer satisfaction
25
Kundenzufriedenheit
25
relationship marketing
24
Lieferantenmanagement
20
Supplier relationship management
20
Dienstleistungsqualität
15
Service quality
15
Confidence
12
Vertrauen
12
Einzelhandel
10
Retail trade
10
Brand management
7
Markenführung
7
Marketing management
7
Marketingmanagement
7
customer retention
7
satisfaction
7
trust
7
Customer value
6
Emotion
6
Kundenwert
6
USA
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United States
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relationship quality
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Customer retention
5
Dienstleistungssektor
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Kundenbindung
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Service industry
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customer relationship management
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loyalty
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Barcellos, Paulo Fernando Pinto
1
Bebber, Suélen
1
Brun, Isabelle
1
Bunk, Abraham P.
1
Bügel, Marnix S.
1
Dorion, Eric Charles Henri
1
Faryabi, Mohammad
1
Krishna, Anupam
1
Lazarus, Davis
1
Milan, Gabriel Sperandio
1
Raitani, Sonika
1
Rajaobelina, Lova
1
Ricard, Line
1
Sadeghzadeh, Kousar
1
Singhal, Shuchi
1
Toni, Deonir de
1
Verhoef, Peter C.
1
Vyas, Vishal
1
Zakeri, Abdolnaser
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
The international journal of bank marketing : IJBM
38
Journal of financial services marketing : JFSM
16
International journal of electronic customer relationship management : IJECRM
12
The service industries journal
12
International journal of bank marketing
9
Die Bank
8
Journal of retailing and consumer services
7
International journal of economic perspectives : IJEP
6
Cogent business & management
5
European research studies
5
International journal of business innovation and research
5
International journal of productivity and quality management : IJPQM
5
Journal of business research : JBR
5
Journal of digital banking
5
Journal of strategic marketing
5
SpringerLink / Bücher
5
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
4
Business and Economic Research : BER
4
Gabler Edition Wissenschaft
4
Innovationen und Konzepte für die Bank der Zukunft : mit modernen Vertriebslösungen und optimierten Wertschöpfungsprozessen künftigen Herausforderungen begegnen
4
International journal of economic research
4
Paradigm : the journal of Institute of Management Technology
4
Wertorientierte Vertriebssteuerung in Banken und Sparkassen : Deckungsbeitragsmessung, Multikanal-Steuerung, erfolgsabhängige Vergütung
4
Academic journal of economic studies
3
Bankinnovationen
3
Corporate social responsibility and environmental management
3
European business review
3
European journal of marketing : EJM
3
Europäische Hochschulschriften / 5
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of business innovation and research : IJBIR
3
International journal of consumer studies
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of finance & banking studies : JJFBS
3
International journal of quality and service sciences
3
Journal of Islamic marketing
3
Journal of financial services marketing
3
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ECONIS (ZBW)
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1
Online relationship quality : testing an integrative and comprehensive model in the banking industry
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
4
,
pp. 219-246
Persistent link: https://www.econbiz.de/10011633635
Saved in:
2
A Brazilian experience of customer retention and its key drivers in banking service rendering
Milan, Gabriel Sperandio
;
Toni, Deonir de
;
Barcellos, …
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
4
,
pp. 269-286
Persistent link: https://www.econbiz.de/10011412348
Saved in:
3
A study of the impact of relationship marketing on cross-buying
Vyas, Vishal
;
Raitani, Sonika
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 79-108
Persistent link: https://www.econbiz.de/10011304647
Saved in:
4
The relationship continuity model and customer loyalty in the banking industry : a case study of the maskan bank of Iran
Faryabi, Mohammad
;
Sadeghzadeh, Kousar
;
Zakeri, Abdolnaser
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 37-52
Persistent link: https://www.econbiz.de/10011289287
Saved in:
5
Service failure magnitude and paradox : a banking perspective
Singhal, Shuchi
;
Krishna, Anupam
;
Lazarus, Davis
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
3
,
pp. 191-203
Persistent link: https://www.econbiz.de/10010209887
Saved in:
6
A comparison of customer commitment in five sectors using the psychological investment model
Bügel, Marnix S.
;
Bunk, Abraham P.
;
Verhoef, Peter C.
- In:
Journal of relationship marketing : innovations & …
9
(
2010
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10003974297
Saved in:
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