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subject:"Beziehungsmarketing"
~isPartOf:"Electronic markets : EM ; the international journal of electronic commerce and business media"
~isPartOf:"Tourism analysis : an interdisciplinary tourism & hospitality journal"
~subject:"Service design"
~subject:"Service innovation"
~subject:"United States"
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Search: subject_exact:"New service development"
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Beziehungsmarketing
Service design
Service innovation
United States
Dienstleistungsinnovation
4
Relationship marketing
3
Customer experience
2
Customer service
2
Dienstleistung
2
Dienstleistungsqualität
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Digitalisierung
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Anke, Jürgen
1
Banh, Leonardo
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Ebel, Martin
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Frischhut, Birgit
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Lei, Soey Sut Ieng
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Muschkiet, Michel
1
Poeppelbuss, Jens
1
Schmid, Josef S.
1
Stickdorn, Marc
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Strobel, Gero
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Wang, Dan
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Electronic markets : EM ; the international journal of electronic commerce and business media
Tourism analysis : an interdisciplinary tourism & hospitality journal
SpringerLink / Bücher
34
Journal of business research : JBR
19
The service industries journal
19
Designing for service : key issues and new directions
16
An introduction to industrial service design
14
Research
13
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating for trust
11
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
Journal of service management
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
The journal of business & industrial marketing
9
International journal of services technology and management
8
Journal of service research : JSR
8
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
Springer eBook Collection
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
Public management review
6
Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
Journal of service research
5
Service business
5
Service design and delivery
5
Springer eBook Collection / Business and Management
5
The journal of services marketing
5
Edward Elgar E-Book Archive
4
European review of service economics and management
4
Geschäftsmodelle - Wertschöpfung - Transformation
4
International journal of contemporary hospitality management
4
Journal of open innovation : technology, market, and complexity
4
Service Science: Research and Innovations in the Service Economy
4
Service science, management and engineering : education for the 21st Century
4
Creativity and innovation management
3
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
3
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
3
Driving service productivity : value-creation through innovation
3
ERIM report series research in management
3
HMD : Praxis der Wirtschaftsinformatik
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ECONIS (ZBW)
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Unleashing the digital building bricks
Muschkiet, Michel
;
Wulfert, Tobias
;
Woroch, Robert
; …
- In:
Electronic markets : EM ; the international journal of …
33
(
2023
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10014374892
Saved in:
2
Iterative uncertainty reduction in multi-actor smart service innovation
Poeppelbuss, Jens
;
Ebel, Martin
;
Anke, Jürgen
- In:
Electronic markets : EM ; the international journal of …
32
(
2022
)
2
,
pp. 599-627
Persistent link: https://www.econbiz.de/10013399579
Saved in:
3
Staging personalization : a service design perspective
Lei, Soey Sut Ieng
;
Wang, Dan
- In:
Tourism analysis : an interdisciplinary tourism & …
28
(
2023
)
3
,
pp. 439-453
Persistent link: https://www.econbiz.de/10014423491
Saved in:
4
Mobile ethnography : a pioneering research approach for customer-centered destination management
Stickdorn, Marc
;
Frischhut, Birgit
;
Schmid, Josef S.
- In:
Tourism analysis : an interdisciplinary tourism & …
19
(
2014
)
4
,
pp. 491-503
Persistent link: https://www.econbiz.de/10010429794
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