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subject:"Beziehungsmarketing"
~isPartOf:"Journal of business research : JBR"
~subject:"Dienstleistungsberufe"
~subject:"Konsumentenverhalten"
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Beziehungsmarketing
Dienstleistungsberufe
Konsumentenverhalten
Service workers
3
Arbeitsverhalten
2
Tourism employees
2
Tourismusberufe
2
Work behaviour
2
Arbeitsgestaltung
1
Arbeitskräfte
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Arbeitsschutz
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Arbeitszufriedenheit
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Australia
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Australien
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British
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COVID-19
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Consumer behaviour
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Coronavirus
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Customer experience
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Customer satisfaction
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Customer service
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Dienstleistungsqualität
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Dienstleistungssektor
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Employee retention
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Employee wellbeing outcomes
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Frontline service employees (FLE)
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Großbritannien
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Job design
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Job satisfaction
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Kundenservice
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Kundenzufriedenheit
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Language
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Mitarbeiterbindung
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Occupational safety
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Pubs
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Relationship marketing
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Sabotage
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Satisfaction
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Service employee
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Service industry
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Beatty, Sharon E.
1
Bove, Liliana L.
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Field, Joy M.
1
Golubovskaya, Maria
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Holmqvist, Jonas
1
Keating, Byron
1
Kraak, Johannes Marcelus
1
Pervan, Simon J.
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Shiu, Edward
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Solnet, David
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Journal of business research : JBR
The journal of services marketing
12
Discussion paper series / IZA
7
Zukunftsfeld Dienstleistungsarbeit : Professionalisierung - Wertschätzung - Interaktion
7
Journal of service management
6
International journal of hospitality management
5
Journal of service research : JSR
5
Services and employment : explaining the US-European gap
5
IZA Discussion Papers
4
Managing service quality : MSQ ; an international journal
4
NBER working paper series
4
Personnel psychology : a journal of applied research
4
Prospects for the professions in China
4
Psychology & marketing
4
The international journal of human resource management
4
Working paper / National Bureau of Economic Research, Inc.
4
Arbeitspapier
3
CESifo working papers
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DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
3
European journal of marketing : EJM
3
Journal of retailing and consumer services
3
Knowledge workers in the information society
3
Mitteilungen aus der Arbeitsmarkt- und Berufsforschung
3
NBER Working Paper
3
Service business
3
SpringerLink / Bücher
3
Work, employment & society : a journal of the British Sociological Association
3
AMS-Report
2
Academy of Management journal : AMJ
2
Australasian marketing journal
2
CESifo Working Paper Series
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CMR working papers
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Economie et statistique
2
Forschung aus der Hans-Böckler-Stiftung
2
IZA Discussion Paper
2
International journal of selection and assessment
2
Journal of labor economics
2
Journal of service research
2
Journal of service theory and practice : JSTP
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Journal of strategic marketing
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ECONIS (ZBW)
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1
The influence of pandemic-related workplace safety practices on frontline service employee wellbeing outcomes
Subramony, Mahesh
;
Golubovskaya, Maria
;
Keating, Byron
; …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 363-374
Persistent link: https://www.econbiz.de/10013325616
Saved in:
2
The authentic service employee : service employees' language use for authentic service experiences
Kraak, Johannes Marcelus
;
Holmqvist, Jonas
- In:
Journal of business research : JBR
72
(
2017
),
pp. 199-209
Persistent link: https://www.econbiz.de/10011645572
Saved in:
3
Service worker role in encouraging customer organizational citizenship behaviors
Bove, Liliana L.
;
Pervan, Simon J.
;
Beatty, Sharon E.
; …
- In:
Journal of business research : JBR
62
(
2009
)
7
,
pp. 698-705
Persistent link: https://www.econbiz.de/10003862014
Saved in:
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