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subject:"Beziehungsmarketing"
~isPartOf:"The international journal of bank marketing : IJBM"
~source:"econis"
~subject:"Customer satisfaction"
~subject:"Internet"
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Beziehungsmarketing
Customer satisfaction
Internet
Electronic Banking
63
Electronic banking
63
Consumer behaviour
42
Konsumentenverhalten
42
Innovation adoption
26
Innovationsakzeptanz
26
Mobile Business
14
Mobile business
14
Dienstleistungsqualität
13
Kundenzufriedenheit
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Mobile banking
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Service quality
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Relationship marketing
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Mobile communications
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Mobilkommunikation
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Bank
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Confidence
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India
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Indien
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Innovation diffusion
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Privatkundengeschäft
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Trust
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Finanzdienstleistung
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Structural equation model
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Strukturgleichungsmodell
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Bankgeschäft
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Banking services
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Digitalisierung
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Brun, Isabelle
2
Rajaobelina, Lova
2
Adewoye, Oyerinde J.
1
Amin, Muslim
1
Arcand, Manon
1
Ayo, Charles K.
1
Bak, Randall
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Bang, Nguyen
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Berraies, Sarra
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Clemente-Ricolfe, Jose-Serafin
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Eweoya, Ibukun O.
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Fatma, Mobin
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Ganguli, Shirshendu
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Jaiswal, Deepak
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Kalthom Abdullah
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Kant, Rishi
1
Khan, Imran
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Khian Sin Ong
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Kumar, Amresh
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Ladeira, Wagner Junior
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Larsson, Anthony
1
Line, Ricard
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Loh, Claire
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M'Sallem, Wafa
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Makkad, Munish
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Marakarkandy, Bijith
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Mzoughi, Nabil
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Sharifah Faridah Syed Alwi
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Sikdar, Pallab
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The international journal of bank marketing : IJBM
International journal of electronic finance : IJEF
15
International journal of business information systems : IJBIS
14
International journal of bank marketing
12
Journal of financial services marketing : JFSM
12
Journal of financial services marketing
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Die Bank
6
Global business review
6
International journal of e-business research : an official publication of the Information Resources Management Association
6
International journal of electronic customer relationship management : IJECRM
6
Journal of digital banking
6
Journal of retailing and consumer services
6
Management Handbuch eBanking
6
Nepalese journal of finance : a publication of Uniglobe College
6
Banken im Wandel : Direktbanken und Direct Banking
5
International journal of financial services management : IJFSM
5
Journal of internet commerce
5
Marketing intelligence & planning
5
Services marketing quarterly
5
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
4
Cogent business & management
4
International journal of business and globalisation : IJBG
4
International journal of economic perspectives : IJEP
4
International journal of quality & reliability management
4
International journal of services and operations management
4
Inventi impact: microfinance & banking
4
Journal for global business advancement : JGBA
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of business research : JBR
4
Praj̄nȧn : journal of social and management sciences
4
Banking und Electronic Commerce im Internet
3
Electronic markets : the international journal on networked business
3
Gabler-Edition Wissenschaft
3
International journal of business and systems research : IJBSR
3
International journal of business excellence : IJBEX
3
International journal of economics and finance
3
International journal of economics and financial issues : IJEFI
3
International journal of electronic business
3
International journal of quality and service sciences
3
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ECONIS (ZBW)
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1
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
2
Consumer perceptions of online banking in Spain using netnography : a positioning story
Clemente-Ricolfe, Jose-Serafin
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 966-982
Persistent link: https://www.econbiz.de/10011788290
Saved in:
3
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
4
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
5
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
6
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
7
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
8
The role of customer brand engagement and brand experience in online banking
Khan, Imran
;
Rahman, Zillur
;
Fatma, Mobin
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1025-1041
Persistent link: https://www.econbiz.de/10011618717
Saved in:
9
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
10
E-banking users’ behaviour : e-service quality, attitude, and customer satisfaction
Ayo, Charles K.
;
Oni, Aderonke Atinuke
;
Adewoye, Oyerinde J.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 347-367
Persistent link: https://www.econbiz.de/10011593755
Saved in:
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