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subject:"Beziehungsmarketing"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Customer satisfaction"
~subject:"Kundenzufriedenheit"
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Beziehungsmarketing
Customer satisfaction
Kundenzufriedenheit
Electronic Banking
63
Electronic banking
63
Consumer behaviour
42
Konsumentenverhalten
42
Innovation adoption
26
Innovationsakzeptanz
26
Mobile Business
14
Mobile business
14
Dienstleistungsqualität
13
Mobile banking
13
Service quality
13
Relationship marketing
11
Mobile communications
10
Mobilkommunikation
10
Bank
8
Confidence
8
India
8
Indien
8
Innovation diffusion
8
Innovationsdiffusion
8
Internet banking
8
Vertrauen
8
Banking
7
Internet
6
Personal banking
6
Privatkundengeschäft
6
Trust
6
Financial services
5
Finanzdienstleistung
5
Structural equation model
5
Strukturgleichungsmodell
5
Bankgeschäft
4
Banking services
4
Digitalisierung
4
Digitization
4
E-commerce
4
Key account management
4
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16
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16
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16
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English
16
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Brun, Isabelle
2
Rajaobelina, Lova
2
Adewoye, Oyerinde J.
1
Amin, Muslim
1
Arcand, Manon
1
Ayo, Charles K.
1
Bak, Randall
1
Bang, Nguyen
1
Berraies, Sarra
1
Eweoya, Ibukun O.
1
Fatma, Mobin
1
Ganguli, Shirshendu
1
Hannachi, Mariem
1
Jaiswal, Deepak
1
Kalthom Abdullah
1
Kant, Rishi
1
Khan, Imran
1
Khian Sin Ong
1
Kumar, Amresh
1
Ladeira, Wagner Junior
1
Larsson, Anthony
1
Line, Ricard
1
Loh, Claire
1
Makkad, Munish
1
Marakarkandy, Bijith
1
Oni, Aderonke Atinuke
1
Rahman, Zillur
1
Roy, Sanjit Kumar
1
Sampaio, Cláudio Hoffmann
1
Santini, Fernando de Oliveira
1
Sharifah Faridah Syed Alwi
1
Sikdar, Pallab
1
Tahir, Jan Muhammad
1
Tep, Sandrine Prom
1
Thakur, Rakhi
1
Viitaoja, Yamit
1
Wong, David H.
1
Yahia, Karim Ben
1
Yajnik, Nilay
1
Yap, Kenneth B.
1
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Published in...
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The international journal of bank marketing : IJBM
International journal of bank marketing
12
Journal of financial services marketing : JFSM
10
International journal of electronic finance : IJEF
8
International journal of business information systems : IJBIS
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of retailing and consumer services
6
International journal of electronic customer relationship management : IJECRM
5
Journal of financial services marketing
5
Nepalese journal of finance : a publication of Uniglobe College
5
Services marketing quarterly
5
International journal of economic perspectives : IJEP
4
International journal of financial services management : IJFSM
4
International journal of quality & reliability management
4
International journal of services and operations management
4
Journal for global business advancement : JGBA
4
Journal of digital banking
4
Marketing intelligence & planning
4
Banken im Wandel : Direktbanken und Direct Banking
3
Cogent business & management
3
Electronic markets : the international journal on networked business
3
Global business review
3
International journal of business and globalisation : IJBG
3
International journal of business and systems research : IJBSR
3
International journal of economics and finance
3
International journal of quality and service sciences
3
Inventi impact: microfinance & banking
3
Inventi impact: retailing & consumer services
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of Contemporary Issues in Business and Government
3
Journal of Islamic marketing
3
Journal of global information management : an official publication of the Information Resources Management Association
3
Journal of internet commerce
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Nepalese journal of economics : a publication of Uniglobe College
3
Praj̄nȧn : journal of social and management sciences
3
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
3
The IUP journal of bank management : IJBM
3
The service industries journal
3
Computational finance and its applications II : [Second International Conference on Computational Finance - Computational finance II ; held in London in June 2006]
2
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ECONIS (ZBW)
16
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1
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
2
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
3
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
4
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
5
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
6
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
7
The role of customer brand engagement and brand experience in online banking
Khan, Imran
;
Rahman, Zillur
;
Fatma, Mobin
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1025-1041
Persistent link: https://www.econbiz.de/10011618717
Saved in:
8
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
9
E-banking users’ behaviour : e-service quality, attitude, and customer satisfaction
Ayo, Charles K.
;
Oni, Aderonke Atinuke
;
Adewoye, Oyerinde J.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 347-367
Persistent link: https://www.econbiz.de/10011593755
Saved in:
10
Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers
Sikdar, Pallab
;
Kumar, Amresh
;
Makkad, Munish
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 760-785
Persistent link: https://www.econbiz.de/10011456305
Saved in:
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