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subject:"Beziehungsmarketing"
~isPartOf:"Tourism analysis : an interdisciplinary tourism & hospitality journal"
~subject:"Dienstleistungsqualität"
~subject:"Hotel industry"
~subject:"Relationship marketing"
~subject:"United States"
~type:"article"
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Beziehungsmarketing
Dienstleistungsqualität
Hotel industry
Relationship marketing
United States
Dienstleistungsinnovation
2
Service design
2
Service innovation
2
Customer experience
1
Customer satisfaction
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Customer service
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Destination management
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Destinationsmanagement
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Dienstleistung
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Ethnologie
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Ethnology
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Hospital
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Hospitality
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Hotel
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Hotellerie
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Innovation
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Krankenhaus
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Kundenservice
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Kundenzufriedenheit
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Mobile communications
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Mobile ethnography
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Mobilkommunikation
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Personality psychology
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Personalization
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Personalized customer service
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Persönlichkeitspsychologie
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Frischhut, Birgit
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Lei, Soey Sut Ieng
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Schmid, Josef S.
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Stickdorn, Marc
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Wang, Dan
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Tourism analysis : an interdisciplinary tourism & hospitality journal
The service industries journal
7
Journal of service management
5
Journal of business research : JBR
4
Journal of service research : JSR
4
Public management review
4
Service science, management and engineering : education for the 21st Century
3
Advances in services innovations
2
Health marketing quarterly
2
International journal of hospitality management
2
International journal of production research
2
International journal of services technology and management
2
Journal of service research
2
Service business
2
The Routledge handbook of service research insights and ideas
2
The journal of business & industrial marketing
2
The journal of services marketing
2
AMS review : official publication of the Academy of Marketing Science
1
Academy of Management journal : AMJ
1
An introduction to industrial service design
1
Betriebliche Tertiarisierung : der ganzheitliche Wandel vom Produktionsbetrieb zum dienstleistenden Problemlöser
1
Business & information systems engineering
1
Changes in innovation : towards an improved understanding of economic renewal
1
Chinese management studies
1
Design of operations systems
1
Digitale Transformation im Unternehmen gestalten : Geschäftsmodelle, Erfolgsfaktoren, Handlungsanweisungen, Fallstudien
1
Driving service productivity : value-creation through innovation
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Electronic markets : the international journal on networked business
1
European review of service economics and management
1
Global business and organizational excellence : a review of research & best practices
1
Global innovation science handbook
1
Handbook of research on customer engagement
1
Handbook of service science ; [Vol. 1]
1
Hybride Wertschöpfung : mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information systems and e-business management : ISeB
1
Innovating for trust
1
Innovating in practice : perspectives and experiences
1
International journal of agile systems and management : IJASM
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Staging personalization : a service design perspective
Lei, Soey Sut Ieng
;
Wang, Dan
- In:
Tourism analysis : an interdisciplinary tourism & …
28
(
2023
)
3
,
pp. 439-453
Persistent link: https://www.econbiz.de/10014423491
Saved in:
2
Mobile ethnography : a pioneering research approach for customer-centered destination management
Stickdorn, Marc
;
Frischhut, Birgit
;
Schmid, Josef S.
- In:
Tourism analysis : an interdisciplinary tourism & …
19
(
2014
)
4
,
pp. 491-503
Persistent link: https://www.econbiz.de/10010429794
Saved in:
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