//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Beziehungsmarketing"
~person:"Bonn, Mark Andrew"
~person:"Chou, Cindy Yunhsin"
~person:"Disse, Isabel Kittyma"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistungsberufe"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Dienstleistungsberufe
4
Service workers
4
Relationship marketing
3
Tourism employees
3
Tourismusberufe
3
Arbeitsverhalten
2
Arbeitszufriedenheit
2
Customer service
2
Dienstleistungsqualität
2
Frontline service employees
2
Gastronomie
2
Job satisfaction
2
Kundenservice
2
Restaurant industry
2
Service quality
2
Work behaviour
2
Arbeitskräfte
1
Arbeitsmobilität
1
Burnout
1
Confidence
1
Consumer behaviour
1
Crisis Management
1
Crisis management
1
Crisis preparedness
1
Customer incivility
1
Customer orientation
1
Customer satisfaction
1
Customer trust
1
Dienstleistungssektor
1
Digital
1
Digital transformation
1
Digitalisierung
1
Digitization
1
Emotion
1
Emotional exhaustion
1
Emotional intelligence
1
Employee behavior
1
Employee retention
1
Experimental design
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Bonn, Mark Andrew
Chou, Cindy Yunhsin
Disse, Isabel Kittyma
Sahadev, Sunil
2
Anaza, Nwamaka A.
1
Artis, Andrew
1
Barnes, Donald C.
1
Becker, Laura
1
Becker-Özcamlica, Hürrem
1
Bell, Simon J.
1
Besucco, Nathalie
1
Bhatnagar, Kushagra
1
Birgelen, Marcel van
1
Bove, Liliana L.
1
Brach, Simon
1
Brady, Michael K.
1
Brandsma, Nils
1
Brown, Tom
1
Büttgen, Marion
1
Cheng Wei Hin
1
Chiummo, Gabriel R.
1
Cho, Meehee
1
Choi, Chang Hwan
1
Coelho, Filipe
1
Delcourt, Cécile
1
Du Tertre, Christian
1
Dunkel, Wolfgang
1
Eiffe, Franz F.
1
Ertz, Elias
1
Evans, Claire
1
Fachira, Ira
1
Farrell, Mark Anthony
1
Filzah Md Isa
1
Garma, Romana
1
Grandey, Alicia
1
Grefrath, Robert S.
1
Gremler, Dwayne D.
1
Guidice, Rebecca M.
1
Guo, Lin
1
Haim Hilman Abdullah
1
more ...
less ...
Published in...
All
The journal of services marketing
2
International journal of hospitality management
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Digital transformation for crisis preparedness : service employees' perspective
Leo, Wei Wei Cheryl
;
Laud, Gaurangi
;
Chou, Cindy Yunhsin
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 351-370
Persistent link: https://www.econbiz.de/10014228976
Saved in:
2
The effects of employee behavior in sustainable service organizations
Disse, Isabel Kittyma
;
Becker-Özcamlica, Hürrem
- In:
The journal of services marketing
36
(
2022
)
8
,
pp. 1095-1105
Persistent link: https://www.econbiz.de/10013410803
Saved in:
3
The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
Han, Su-Jin
;
Bonn, Mark Andrew
;
Cho, Meehee
- In:
International journal of hospitality management
52
(
2016
),
pp. 97-106
Persistent link: https://www.econbiz.de/10011442825
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->