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subject:"Consumer behaviour"
~isPartOf:"International journal of retail & distribution management"
~isPartOf:"Journal of hospitality marketing & management"
~subject:"Social web"
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Consumer behaviour
Social web
Konsumentenverhalten
537
Beziehungsmarketing
121
Relationship marketing
121
Einzelhandel
118
Retail trade
118
Customer satisfaction
116
Kundenzufriedenheit
116
Dienstleistungsqualität
94
Service quality
94
Hotel industry
77
Hotellerie
77
Online retailing
73
Online-Handel
73
Brand management
59
Markenführung
59
Gastronomie
57
Restaurant industry
57
Brand image
52
Markenimage
52
USA
47
United States
47
Emotion
45
Confidence
37
Vertrauen
37
Internet marketing
36
Online-Marketing
36
E-commerce
34
Electronic Commerce
34
Food retailing
32
Lebensmitteleinzelhandel
32
Brand
31
Viral marketing
31
Virales Marketing
31
Markenartikel
30
Social Web
27
Beschwerdemanagement
26
Complaint management
26
Luxury goods
24
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Online availability
All
Undetermined
272
Free
6
Type of publication
All
Article
533
Book / Working Paper
4
Type of publication (narrower categories)
All
Article in journal
537
Aufsatz in Zeitschrift
537
Collection of articles of several authors
5
Sammelwerk
5
Conference paper
4
Konferenzbeitrag
4
Conference proceedings
1
Konferenzschrift
1
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Language
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English
537
Author
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Han, Heesup
7
Ramkissoon, Haywantee
6
Cliquet, Gérard
5
Faultrier, Brigitte de
5
Mattila, Anna S.
5
Prayag, Girish
5
Baloglu, Seyhmus
4
Carpenter, Jason M.
4
Cobanoglu, Cihan
4
Diallo, Mbaye Fall
4
Kenning, Peter
4
Lee, Seonjeong
4
Lim, Weng Marc
4
Line, Nathaniel D.
4
Mavondo, Felix
4
Tanford, Sarah
4
Amin, Muslim
3
Assaker, Guy
3
Boulay, Jacques
3
Deli-Gray, Zsuzsa
3
Dewnarain, Senika
3
Ekinci, Yuksel
3
Feenstra, Florence
3
Gursoy, Dogan
3
Hanks, Lydia
3
Hota, Monali
3
Ieva, Marco
3
Jin, Naehyun Paul
3
Kim, Hye-yŏng
3
Kim, Youn-Kyung
3
Kim, Youn-kyung
3
Lehto, Xinran Y.
3
Lim, Chae Mi
3
Liu, Chih-Hsing
3
Loureiro, Sandra Maria Correia
3
Miao, Li
3
Muzellec, Laurent
3
Nunkoo, Robin
3
Parsons, Andrew G.
3
Raab, Carola
3
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Institution
All
Consumer Behavior in Tourism Symposium <2011, Bruneck>
1
Published in...
All
International journal of retail & distribution management
Journal of hospitality marketing & management
Journal of business research : JBR
1,977
Journal of retailing and consumer services
1,930
International journal of consumer studies
761
International journal of hospitality management
723
Psychology & marketing
658
Journal of consumer research : JCR ; an interdisciplinary bimonthly
581
NBER working paper series
514
Working paper / National Bureau of Economic Research, Inc.
431
The journal of product & brand management
393
Asia Pacific journal of marketing and logistics
391
NBER Working Paper
380
European Journal of Marketing
365
Journal of Consumer Marketing
365
The journal of brand management : an international journal
355
European journal of marketing : EJM
348
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
Journal of marketing research : JMR
343
Management science : journal of the Institute for Operations Research and the Management Sciences
333
Journal of international consumer marketing
319
Journal of travel and tourism marketing
318
Journal of marketing management : MM
307
Journal of retailing
303
Tourism management : research, policies, practice
301
Journal of marketing communications
300
Cogent business & management
297
Marketing letters : a journal of research in marketing
292
The international review of retail, distribution and consumer research
292
Journal of marketing
290
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
289
SpringerLink / Bücher
286
Journal of the Academy of Marketing Science
284
The journal of consumer marketing
284
Journal of consumer behaviour : an international research review
283
Journal of fashion marketing and management
283
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
273
Technological forecasting & social change : an international journal
262
International Journal of Retail & Distribution Management
261
International journal of contemporary hospitality management
261
Journal of business ethics : JOBE
259
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ECONIS (ZBW)
537
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91
Customers' reactions to other customer caused service failures : the effects of tie strength on customer loyalty
Kim, Youngsun Sean
;
Baker, Melissa A.
- In:
Journal of hospitality marketing & management
29
(
2020
)
6
,
pp. 682-701
Persistent link: https://www.econbiz.de/10012256164
Saved in:
92
Impact of the antecedents of electronic word of mouth on consumer based brand equity : a study on the hotel industry
Sijoria, Charu
;
Mukherjee, Srabanti
;
Datta, Biplab
- In:
Journal of hospitality marketing & management
28
(
2019
)
1
,
pp. 1-27
Persistent link: https://www.econbiz.de/10012176565
Saved in:
93
Effects of service experience attributes on customer attitudes and behaviours : the case of New Zealand café industry
Zhang, Miao
;
Kim, Peter Beomcheol
;
Goodsir, Warren
- In:
Journal of hospitality marketing & management
28
(
2019
)
1
,
pp. 28-50
Persistent link: https://www.econbiz.de/10012176568
Saved in:
94
A systematic review of consumer satisfaction studies in hospitality journals : conceptual development, research approaches and future prospects
Prayag, Girish
;
Hassibi, Saman
;
Nunkoo, Robin
- In:
Journal of hospitality marketing & management
28
(
2019
)
1
,
pp. 51-80
Persistent link: https://www.econbiz.de/10012176573
Saved in:
95
Exploring online customer engagement with hospitality products and its relationship with involvement, emotional states, experience and brand advocacy
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 147-171
Persistent link: https://www.econbiz.de/10012176591
Saved in:
96
Social customer relationship management : An integrated conceptual framework
Dewnarain, Senika
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 172-188
Persistent link: https://www.econbiz.de/10012176600
Saved in:
97
The role of effective communication and trustworthiness in determining guests' loyalty
Kharouf, Husni
;
Sekhon, Harjit
;
Fazal-e-Hasan, Syed
; …
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 240-262
Persistent link: https://www.econbiz.de/10012176610
Saved in:
98
Antecedents of social capital and its impact on satisfaction and Loyalty
Kim, Mi Ran
;
Cichy, Ronald F.
;
Zhang, Lu
;
Yu, JungHee
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 263-284
Persistent link: https://www.econbiz.de/10012176613
Saved in:
99
Perceived quality and service experience : mediating effects of positive and negative emotions
Ribeiro, Manuel Alector
;
Prayag, Girish
- In:
Journal of hospitality marketing & management
28
(
2019
)
3
,
pp. 285-305
Persistent link: https://www.econbiz.de/10012176616
Saved in:
100
Examining the impacts of positive and negative online consumer reviews on behavioral intentions : role of need for cognitive closure and satisfaction guarantees
Sharifi, Seyed Shahin
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 397-426
Persistent link: https://www.econbiz.de/10012176669
Saved in:
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